SUBMIT A COMPLAINT

LuluGalDeceptive return policy

I ordered a coat, according to their size chart, and even ordered up a size. When I received it, the diameter of the arms, shoulders were too small. I immediately repackaged the coat and notified lulugal through their online ticket submission. Their response was quick, they are sorry, but it is too expensive to return coat. They will give me 20 percent store credit. Not good enough. I am stuck with a coat that is too small, and no real recourse.

Do
Jan 14, 2017

Post your comment