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Lulu Hypermarket / LuLu Group International / vip legacy 4w h/trly 75cm black

Dubai, United Arab Emirates

Pos Recpt No 22/605783 Dtd 16/09/2016

I had given this luggage trolly for maintenance under warranty in Lulu qusais on 07th Oct 2018. Aftr several followups i could get the trolly back on 25th oct 2018

However the issue of Handle was solved but the Zip was damaged & I could feel by seeing smthing heavy weight was dumped on the empty trolly due to which the damage was caused.
When i expressed the concern the staff was denying by saying its just the Glue which has gone off & nothing to worry & if at all it needs to be repaired then they would re send it back to company for repair which will again take 15 days.
No solution is being given yet i have been waiting since 1 hour

Lulu Hypermarket / LuLu Group International

Sa
Oct 25, 2018

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