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Luis Suarez / auto part

1 777 E Route 70 Ste G103 Marlton, NJ 08053-2341, US
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Ordered 2X Shock Absorber - PART NUMBER 34689 FOR MY 2004 GMC Sierra 2500 on November the 1st .Upon dissembling old shocks noticed the shocks parts geek sent me were wrong..Description on there website indicated these were correct shock for my truck. See Attached screen shot.I opened request for support ticket #[protected]. A representative got back via email 3 days later requesting vin # and photos.I sent all information requested and i waited 3 days and still didn't hear nothing back.I called on 11/16/17 and young man named Demeri said he was going to email me prepaid shipping label and all i got was an RMA # and address to send wrong parts back..This whole oreal has become frustrating and all i want is to return thier item in good faith and get me refund..Im already down 11.00 dollars for having them shipped to me the least they can do is send prepaid shipping label.

Jo
Nov 20, 2017

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