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1.4 2212 Reviews

Lowe's Complaints Summary

243 Resolved
1959 Unresolved
Our verdict: With Lowe's's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Lowe's reviews & complaints 2212

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R
3:39 pm EDT

Lowe's poor management

The management at Lowe's Home Improvement located at 4401 West Clara Lane in Muncie, Indiana needs some renovating. Brenda Tharp is the store manager. Tharp belittles employees in front of customers making an incredibly uncomfortable atmosphere. Many employees appear to fear Tharp because if they upset her for any reason she begins to cut their hours. Additionally Tharp promotes unqualified individuals to positions of leadership.For example promoting individuals from one department to another where they have no experience. Lastly Adam Burke, the manager in Appliances tells lower ranking employees to give credit for their sales to the Sale Professional on the floor, Mark Dewitt. This strips the employee of any credit they may have received for the sale and limits their upward mobility. This is a labor lawyer case.

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10:10 am EDT

Lowe's working conditions

The working conditions at the Pittston RDC 1449are a nightmare upper mangerment ruts they don't have a clue how to treat people especially Mike Kinger the RGM he alway has a fake smile on his face he doesn't have the abilty to run a poop plant with detail instructions when Mike walks a employee out he has a smile on his face that just sick and very unprofessional as a manager and also reflects on the Lowe's Company as a hole the production score are so mess up .

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Mike Kinger
Mike Kinger
, US
Apr 02, 2016 1:02 pm EDT

i am k!nger and i am offended by this you are fired you piece of [censored]

Mike Kinger
Mike Kinger
, US
Apr 02, 2016 1:01 pm EDT

How dare you defile the holy grounds of my distribution center i am Mike Kinger and i will fire you for your sins.

I will drive to my kingdom at 200 centerpoint boulevard right now i am on 81 right now you better clock out and take a half before i personaly walk you forcefully dragging you through maintenance and yes i will be wearing glasses but you wont be.

my coaches will be laughing their heads off as you are dragged out by me anyone who disagrees with this termination will also be fired on sight.
stupid ###s

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J
9:36 pm EDT

Lowe's employee

I work at Lowe's RDC in pittston pa 1449 its the worst job I ever had.Mike Kinger doesn't have a clue what he doing he a clown with a fake smile coworkers call corporate and complain but somehow Kinger fi.ds out and fire them for the dunbest reason with made up write ups like not putting dates on paper work not wrapping skids to liking making up his own rules and changing all the time stay far away from this company .

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8:34 pm EDT

Lowe's employer

I work at the Pittston RDC 1449 and its the worst job I ever had once you start climbing the wahe ladder they write you up for anything like forgetting to date on paper work, not stacking skids property and products.The RC"s and Squeezes don't work propertly safety issues out the door.Mike Kinger doesn't know his rearfrom a hole in the ground he"s not nicetreats people like dirt and has no respect for teammembers it's so bad they can't get people to fill out applications and if you call corporate and report what's going on some how Mike find out and fire you.

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4:55 pm EDT

Lowe's noisy

Noisey! Bought ceiling fan at Lowes (2) @ 77 years old and needing a fan, had to have installed...turned on, one was too noisy to sleep with it on...don't think it's fair to have to take it down and take it all the way back and exchange it for another (that might have the same noise) and get it installed...what will you do about it?

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7:17 pm EDT
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Lowe's no way to get helpful information on troubleshooting problems

My Harbor Breeze ceiling fan remote control quit working. Upon testing the battery it only read 9.2VDC when it was supposed to be 12 volts. I purchased a new battery, operated the reset button but the remote still won't work. I have tried numerous sites on the internet to contact Harbor Breeze for troubleshooting tips but it appears there is no way to get any. One site that claims to be Harbor Breeze only says to call a number (which I will do when they open during normal business hours). All the information concerning Harbor Breeze is convoluted or not available.

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5:13 pm EDT

Lowe's poor repair service

i purchased a Samsung washer on 11-28-14, the washer failed on 7-18-15.I called Lowes customer support line on 7-20-15 they said that someone would be out next day to repair.repair tech called and said that it would be two weeks for they could make it out.i called lowes back they said they would have some one else out the next day, they also called and said they cant make it for a week.called Lowes back and they transferred me to the store manager where i bought the washer, waited for him to call back for 3 hours and it was after 5 when another gentleman from the store called me and told me he had the problem solved and a tech would be out in two days.Surprisingly he didnt show or call!.in the meantime i called Samgsung directly and they fixed my washer in 2 days.customer service at lowes is awful, will never buy and appliance from them again.The only person at Lowes that made any attempt to solve the problem was Irv at the denton Tx store he at least called to check up to see if tech had made it to my house.

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Reviewer59707
,
Oct 20, 2015 11:32 pm EDT

This is the worst flooring I have ever installed. It does not click and lock in place, I have given up especially after reading dozens of similar reviews. Glad I only wasted one box. It is a nightmare to keep any seams together once the fourth plank gets laid down. Probably a 5 person job!

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J
9:45 am EDT

Lowe's carpet

I had a terrible experience dealing with the Lowes in Easton, MD flooring department. My wife and I went into Lowe's on 7/2/15 to order 865 ft2 of carpet for a home we recently purchased. The salesman talk up the stainmaster carpet special over in-stock carpet and said from order to install would take 20-30 days. After 10 days from ordering we still had not been measured. I called once and finally had to stop into the store. After almost two weeks we finally got measured on 7/14/15. When the guy shows up to measure he did not have the one tool a person needs to measure... a tape measure! I had to let him use one of my tape measures. Talk about instilling confidence! After being measured I was informed it would be a minimum of 10 days to get special ordered carpet and then another 10 days to schedule install once it was delivered. We will be significantly more than 30 days. The final straw that caused me to cancel my order was that when they called me to give me the price estimate, I was informed I needed to come and pick different carpet, because the carpet we picked was not part of the promotion. What? In the store and on lowes.com it states "free installation with ANY stainmaster carpet purchase". The carpet we selected was a stainmaster product. If it was not such a pain to lift the $600 of tile I purchased I would return it also. Being a small town, I still have to shop at Lowe's but not for my big ticket orders.

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6:38 pm EDT
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Lowe's false reporting to credit bureau

My husband had a lowes card that went into collections back in 2010 and we immediately paid it off along with a lot of other bills we had so we have the copies of the checks to prove it. we never once thought another thing about it because no one sent us anymore letters requesting money so we thought all was good. This year we pulled our credit reports because we are trying to buy a house and were denied because LOWES/SYNCHRONY is reporting that we have a balance still. the report shows were it went to collections and then it says it was charged off. the status stayed charged off for a few years and then you see all of a sudden there is a balance of $2, 200 and a payment of $53 and a past due balance of $437. it shows those amounts exactly every month for the past few years. now if we had been making payments the balance would go down right? well according to the report it never did and the past due amount stayed the same and the payment amount stayed the same. we NEVER made any of those $53 payments since we already paid the account in full! I called lowes customer service only to have the representatives say they didn't have any account for my husband. they couldn't pull up nothing. then finally I got another representative (after calling multiple times) and they finally pulled it up and said that the address they showed was not the address we were giving them and they said they couldn't tell me or my husband anything else about the account because their screen just said to have him call another number. so we called that number only to have talked to 2 different foreign women who both said that they did not have an account for him and didn't know why they were giving us that number. I called lowes back again and told the next person I talked to what the foreign women said and all she could say was I don't know, that is the number it says to give you. so now I am at a stand still with this because I have a credit report for him saying he owes this but yet when we try to find out who has this account and what is going on with it since it was paid years ago, no one seems to know what we are talking about or have the account. I guess my next step I a lawyers office because this is ridiculous! it has hurt my family tremendously and the sad thing is that my mom works for lowes and can't even find anything out for me. I will NEVER go to lowes again. Home Depot will be the place we go for all our home improvement needs.

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What's wrong with you?
Coldtown, US
Jul 13, 2015 6:49 pm EDT

No need for a lawyer at this time. First dispute the report with the credit agency.

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11:47 am EDT

Lowe's renovation

I spent $45000 on renovation at Lowe's and over a year and still not done. What is done is done incorrectly. They cut corners at every chance and do shabby work, their delivery and customer care are all jokes. They lie and lie, their slimy and shady. They'll get you to buy cheaper products, but for the more expensive prices...the bait and switch. We even had stuff stolen out of our house and they acted like we were lying. Whatever you do, do not use them!

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7:22 am EDT
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Lowe's no show

The subcontractor was supposed to deliver my 28" refrigerator yesterday from 4PM-5PM he didn't show up at all. When my landlord called him he told my landlord that he was there which was a lie and that it would have to be rescheduled for today. I hope he shows up today

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2:27 pm EDT

Lowe's price manipulation

So I've been looking at tool sets for months, at least since December 2014. There is one toolset that was selling for 14.99, and now a week before Fathers Day is selling for 24.99. My firend who has access to the Fathers Day ad that hasn't been posted yet shows the toolset on sale for 14.99, 10 dollars off. This to me is just bait and switch BS. I just want to warn folks the are being maniuplated that this really isn't a good deal but they just want you to belive it is.

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The Truth You Must Know
, US
Jun 09, 2015 8:20 am EDT

That isn't a bait and switch.

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10:42 am EDT
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Lowe's incomplete job/horrible customer service

My grandpa Oris Mcphatter who is 88 years of age paid over $10, 000 to lowes to get a tin roof installed on his house in 12/2014. I had not been out to his house in a few months up until around April! I could not believe what I saw! They left the facial board unprotected and never boxed in the sides which is now rotten from the rain. They also left the excess debris from the roof laying in the yard! I followed the chain of command hoping they would resolve this problem by now with no resolve. I started complaining in 04/2015 and they responded even sent a rep out who confirmed a month ago the job was not complete but nothing had been done! I get calls from some people saying he didn't pay for the sides and some saying they are going to come out and finish the job? I feel like the contractor noticed he had to elderly people and took full advantage of them and now lowes is doing nothing to protect their customers. I will keep complaining all over the internet and my next stop will be the news.

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MkStItCh
West Seneca, US
Jun 07, 2015 4:04 pm EDT

It looks terrible but you might want to look at the contract... I be it said nothing about the fascia or overhang... (Yes it is called FASCIA)

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J
6:43 am EDT

Lowe's lawn mower repair

I bought mower they say ( buy ext warranty it is easy if anything happens just call 24 /7 we will pick it up fix it and return it fast n easy ... NOT did I say Not so 1 st time I called them they call allied who set up to pick up, and I must call allied to confirm, , a week later allied still not answering phone or returning message lowes can not get through to them then day before pick up we both get through to them pick up day I stay home all day NO show on thier part lowes says they will be there in 24 hours I saty home 2nd day NO show finnlly my call goes through to them again pick up in 3 days they show, person lifting my riding mower onto truck ( I offered to help he says no then drops my mowers half off tuck lift then says help me .. I do so ok end of 1st time Now we are on
the 2nd time call lowes the now say call this other waaranty company BTTW Warranty did so the say TB mowers will pick up I stay home all do they do not show and lots of bad reviews on them so BTTW says 5 days later we have solar power mower inc will pick up I stay home all day they are a no show NOW it is really bad you have to call all they companies your self and still a week and a half nothing 2 days off work ? I am waiting to see how this will all end

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janie norris
, US
Sep 21, 2017 2:18 pm EDT

Agree we having night mare with BTTW 200 bucks for warran btyought from Lowes who promised too they would pick up and fix it if anything went wrong? ( it aint so, they don't' want to fix anything) but first they took to local company, BTTW wont respond and if we want our rider now after two weeks I am having to pay 271 to get it back as yard looks like jungle. Advise people DON'T BUY Warrantees from Lowes or Home Depot. Save that money put in jar and then go to a local place that has good refernces, you will save money.

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10:08 pm EDT

Lowe's refund of over 784.00 not going to chase bank

i basicly bought a rider mower from lowes, only to find out it had a laundry list of problems.i asked that it be refunded.it was purchased on a chase debit card and the refund did not go into the bank.chase said it could take up to a week or a month to see the money return to my account.i believe this is a shady deal which no one wants to claim responsability for. if i owed the bank or lowes for something i am sure they would spend no time sending me harassing phone calls looking for payment.what i want is either a decent rider mower or at the least my money immediately.

stuart holsapple

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Strulle
, US
Aug 20, 2012 12:59 pm EDT

They refuse to honor my extended warranty. I paid for 3 years extended warranty and they stated that without my reciept they can't fix my washing machine. I have been transferred back and forth for several days and no one for lowes will assist me.

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fossil1
Clarksville, US
Jul 23, 2012 4:09 pm EDT

I filled out and sent to Lowes a postcard that said I would receive $20 for just filling out the card and sending in back in. I received a call several days later from a women representing an environmental company who acknowledged receipt of the postcard and the offer for $20. She stated I could not receive the $20 without an appointment to talk about the quality of Clarksville water.

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orahageorge
Greenville, US
Jun 15, 2011 8:13 pm EDT
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I bought a washer and dryer and refrigerator from Lowe's, they delver the product to me, after one month they start to break down, by the repair people I was told that Lowe's sold me used product, that is the why they break down a lot.
What a shame on Lowe's, I filed a complaint with BBB.org, nothing happened, Lowe's is scam.

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Milistrone
, US
Mar 05, 2011 7:43 pm EST

We purchased a Genie garage door opener in May of last year from Lowes because they offered a rebate that we would receive in 6 to 8 weeks.

It has been 32 weeks and still no rebate.

I called them in August and they said that they have not received our application and to send in an other rebate application.

We did and still no rebate.

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KOLAR
Fairborn, US
Dec 13, 2008 2:56 pm EST

I JUST RECIEVED A LETTER TODAY 12/13/2008. WHY IS MY CREDIT LIMIT LOWERED AND WHERE YOU ALL LOWED IT NOW ITS ALMOST MAXED OUT. SO I WILL WORK ON PAYING THE WHOLE DAMN THING OFF AND NEVER USE IT AGAIN, AND I'M SURE THE WILL PLEANTY OF PEOPLE WHO WILL LIKE TO HEAR ABOUT THIS ###!
I WILL ALOSO BE CONTACTING LOWES ABOUT THE SAME THING AND WILL BE TAKING MY BUSSINESS ELSWHERE.

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ClassAction.com
, US
Jul 25, 2011 1:36 am EDT
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Lowes has a history of not honoring rebates. The consumer threads are full of disgruntled customers. If this happened to you call my cell at [protected] or email me at jsantoli@santolilaw.com with your tel no and details. We are bringing claims for customers. Jos. Santoli, Esq.

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hooray4
, US
Jan 14, 2011 3:14 pm EST

Warranty refused to cover transmission belts even though Troybilt manual tells consumer not to repair transmission themselves and to take to authorized dealer for repair.Just because they put cheap belts in transmission and then won't accept to pay for repair because its a belt.

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Rum
Addison, US
Jan 27, 2013 11:34 pm EST

You purchased the extended warranty. Why is Lowe's responsible for keeping up with YOUR paperwork? You were given the receipt and a small booklet with all your warrenty info. You put that away, probably the same place you keep your tax returns. It's that important. lowe's checks out THOUSANDS of customers a month. why are they expected to keep track of each person's purchases. That is one reason they came up with a MYLOWES card. To help YOU keep track of YOUR purchases.

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Ducky87
Portland, US
Jul 23, 2012 7:22 pm EDT

TINSTAAFL

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orahageorge
Greenville, US
Jun 27, 2011 4:39 am EDT
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I bought them as brand new.

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12:26 pm EDT

Lowe's defective fan and non-working remote

Bought 2 Oyster Cove Fans with remotes. The first fan and remote work fine, but after my handyman spent 5 hours trying to install the second fan, the connectors did not connect so he had to cut the wires and spend extra time making the connection. The remote did not work at all. I called Harbor Breeze to see if they could send me some kind of refund, and they said I would have to send them the entire fan. I told him that made no sense since I already paid $100 to install a defective fan and I wasn't about to have my handyman take it down and then put it up again for $100. The fan could me $149 the Installation has already cost me $100. I will remember next time not to buy any Harbor Breeze products.

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11:05 am EDT
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Lowe's carpet

We ordered our carpet from Lowes in Milledgeville Georgia with them knowing that we had a deadline of getting it installed. We were assured that the carpet would be installed before April 15 because I have new furniture coming on that day and I had to give the company we purchased our furniture 8 days notice if there was going to be a problem. Well the carpet came in and the installer came to put it down on Monday April 13th but the carpet was not the right measurements. It was ordered right but came in wrong so the installer called lowes and talked to Keith in the installation department about it and Keith was suppose to call me back. Well I ended up calling him back and he said he was working on trying to get the carpet overnighted. At this time my husband talked to him and he said he couldn't get it overnighted that it would be Wednesday afternoon before he could get it. I have spent a lot of money in the past 2 months with Lowes and I feel like they didn't even try to get it overnighted. I then called the furniture store and told them that I couldn't get my furniture delivered on the date we had stated and it didn't go to well. My furniture is in transit and is still coming on Wednesday and I have no carpet on my floor witch I have already paid for. I still need to buy a few more things to finish my remodeling but I don't feel like I need to give Lowes anymore of my hard earned money because of the way I have been treated.

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10:20 pm EDT

Lowe's laminate samples not updated

Before you decide to take home laminate sample(s) or order samples online (at $5 each), ask first if that product is still available. There is a good chance it isn't. 3 of seven (store and online ordered samples) I was considering were discontinued products. They do not update the sample board or the online sample selection. You can waste a great deal of time. Be prepared though. It takes them an hour to confirm whether or not that product is available.

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2:17 pm EDT

Lowe's outdated sample display

Second time (a year apart) that this has happened.

If you are looking for laminate flooring at Lowe's BE AWARE. The sample board (like, 80 samples) where you'll look for something of interest is apparently never updated. Three of four samples I checked out, were items no longer available. What a waste of my time and effort! To top it off, it took me 10 minutes online to find that out for myself, yet it took them over an hour to confirm what I already told them.

Do not assume that what's up on that sample board is actually available - special order or not. It's either that sample display is deliberately "all for looks" or the (btw, government TARP subsidized) store just doesn't spend any time keeping things up to date. Sorta like AMTRAK.

Bottom line: Find something of interest in that laminate display? Want to take a sample home? Pin them down first! Make them find out if the product is, in fact, available. Otherwise you are wasting your time.

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2:26 pm EDT

Lowe's quartz countertop

Two and half years ago I had lowes to install quartz counter top they sent out 5 star to install . first after 6 months my counter top opened and dropped along the seams. now my undermount sink dropped down 3 inchs I looked under the sink they did not even secure the sink to anything in the front ... it was just a matter of when not if it would hold ! NEVER AGAIN WILL I BUY AND HAVE LOWES OR 5 STAR TO INSTALL AGAIN

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Lowe's In-depth Review

Overall Rating: Lowe's is a top-notch home improvement store that offers a wide range of products and services to meet all your needs. With its excellent customer service, convenient store layout, and high-quality products, Lowe's deserves a solid 5-star rating.

Product Selection: Lowe's boasts an impressive selection of products, ranging from tools and hardware to appliances and home decor. Whether you're a DIY enthusiast or a professional contractor, you'll find everything you need to complete your projects with ease.

Pricing: While Lowe's may not always have the lowest prices in town, they do offer competitive pricing on most items. Plus, they frequently run promotions and discounts, allowing you to save even more on your purchases.

Customer Service: Lowe's excels in customer service, with friendly and knowledgeable staff members who are always ready to assist you. Whether you need help finding a specific product or advice on a home improvement project, the staff at Lowe's will go above and beyond to ensure your satisfaction.

Store Layout and Organization: Lowe's stores are well-organized and easy to navigate, making your shopping experience a breeze. The aisles are clearly labeled, and the products are neatly displayed, making it simple to find what you're looking for.

Online Shopping Experience: Lowe's website offers a seamless online shopping experience. The website is user-friendly, with a search function that allows you to quickly find the products you need. The checkout process is smooth, and the delivery options are convenient.

Delivery and Shipping: Lowe's provides reliable and efficient delivery and shipping services. Whether you choose to have your items delivered to your doorstep or pick them up at a nearby store, you can expect prompt and professional service.

Return Policy: Lowe's has a generous return policy, allowing you to return most items within 90 days of purchase. With a valid receipt, you can receive a full refund or exchange for your returned items, making it easy to shop with confidence.

Loyalty Program: Lowe's offers a loyalty program called "Lowe's Advantage," which provides exclusive benefits to its members. With this program, you can earn points on your purchases, receive personalized offers, and enjoy special financing options.

In-store Experience: Shopping at Lowe's is a pleasant experience, thanks to its clean and well-maintained stores. The staff is readily available to assist you, and the overall atmosphere is welcoming and conducive to a productive shopping trip.

Quality of Products: Lowe's is committed to offering high-quality products that meet the needs and expectations of its customers. From trusted brands to their own private label products, you can trust that the items you purchase from Lowe's will be durable and reliable.

Availability of Stock: Lowe's strives to maintain a well-stocked inventory, ensuring that the products you need are readily available. In the rare event that an item is out of stock, the staff will assist you in finding a suitable alternative or provide information on when the item will be restocked.

Expertise and Knowledge of Staff: The staff at Lowe's is highly knowledgeable and experienced in their respective fields. Whether you have questions about a specific product or need advice on a home improvement project, you can rely on the expertise of the staff to provide accurate and helpful information.

Promotions and Discounts: Lowe's frequently offers promotions and discounts, allowing you to save money on your purchases. From seasonal sales to clearance events, you can always find great deals at Lowe's.

Environmental Sustainability: Lowe's is committed to environmental sustainability and offers a range of eco-friendly products and initiatives. From energy-efficient appliances to sustainable building materials, Lowe's provides options for customers who prioritize sustainability.

Community Involvement: Lowe's actively engages with the community through various initiatives and partnerships. They support local organizations and contribute to community development projects, making them a socially responsible company.

Accessibility and Convenience: Lowe's stores are conveniently located and easily accessible, ensuring that customers can easily find and visit their nearest store. Additionally, the stores are designed to accommodate individuals with disabilities, providing a comfortable and inclusive shopping experience.

Mobile App Experience: Lowe's mobile app offers a seamless shopping experience on the go. With the app, you can browse products, check prices, and make purchases with ease. The app also provides access to exclusive deals and promotions.

Payment Options: Lowe's offers a variety of payment options, including major credit cards, debit cards, and Lowe's store credit cards. They also accept mobile payment methods, making it convenient for customers to pay for their purchases.

Competitor Comparison: When compared to its competitors, Lowe's stands out for its extensive product selection, excellent customer service, and commitment to quality. While some competitors may offer lower prices, Lowe's overall shopping experience and range of services make it a preferred choice for many customers.

How to file a complaint about Lowe's?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Lowe's. Make it specific and clear, such as "Incorrect Billing on Lowe's Appliance Purchase" or "Delayed Delivery of Lowe's Online Order".

4. Detailing the experience: Provide a detailed account of your experience with Lowe's. Mention key areas such as customer service, product quality, delivery, pricing discrepancies, or any other relevant aspects. Include specific details about transactions, such as dates, amounts, and item descriptions. Clearly describe the nature of the issue, including any inconveniences or problems it caused. If you attempted to resolve the issue with Lowe's, outline the steps you took and the responses received from the company. Explain how the issue has personally affected you, whether it be time lost, frustration, or financial impact.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Lowe's. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, or other forms of compensation or resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve the issue with Lowe's.

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Lowe's?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lowe's Customer Service. Initial Lowe's complaints should be directed to their team directly. You can find contact details for Lowe's above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Lowe's. Discuss the issues you have had with Lowe's and work with their customer service team to find a resolution.