Lowe's
reviews and complaints

I once worked at Lowes in the overnight receiving and I was always rushed through my normal work load which included over 200lb boxes and long shelves. I always did my work, I called out on several instances for illness. I called out for family emergency and two times for my car breaking down. The first time was my car had a flat and I walked 3 miles home and went to sleep. I called the next day and was told it wask okay but next time call. The next time my car broke down the clutch went I called early like 6:30, I didnt have to be in until 10:00. The manager wrote me up. Eventually I got injured mainly because the day manager for my department over ordered stock and I had no where to put it. I had to stock long wire shelves in an area that the overhead picker couldn't go all the way up do to the steel overhead beams. I would lift over 15 foot shelves by my self and one night my elbow made a funny noise. I told my ON manager my elbow was bothering me, but all he would tell me there was no light duty for my on overnite. At least 4 other employees on ON had lite duty prior to me in my 1 and a half years there, on the whole time I was there, and still to this day. But for me it was no go. I called out when ever the pain was greatest and would rest my arm since I couldnt get any help to my department. Also I would have to finish other departments one of which, the worker spent most of the time talking on his cell phone sitting at the desk in appliances instead of working. Any how I found out that I had been written up several times without even knowing it, but the Store Manager tried to fire me at first. The HR found out through some of the others that I got hurt at the job, and that the manager knew about it, he told her that I got hurt at my other job. She at least got me Worker s Comp, but then the nite mite tried to get me on days and I couldnt do this to children situation. When I was ready to go back in August, after I saw one of their docs. Who said nothing was wrong except Tendonitis, but the MRI Office said I had a tear big enough for possible stitching. Any how he first wrote a note for light duty, I told him that they would only day hours under LD. He then changed the note to regular work, but told me dont lift anything heavy. Anyhow I sent all my papers in to HR, was never called back, made several attempts to call SM and HR but was told they where either out to lunch or in a meeting. The one day when this was just starting I tried to call the Store manager but was told he was on lunch, this was for 3 hours. I could tell he was a Big eater but 3 hours come on time to diet. The funny sides to this story besides the OM having a Napoleon complex was that even though they offered me day hours to screw me out of pay under Work Comp, and claim I refused work under unemployment, was that I survived all the B.S.. The SM was moved to another store, which if he stayed there he would have had the place close. And the OM ended up going to days which he always wanted to do, but then got caught doing the nasty with the help and got demoted and moved to another location.

I have been in touch with Lowes people and they are going to do nothing about my problem. I have worked as a electrician for years and when it came to spending alot of time on my knees installinga hard wood floor. I thought that I would use Lowes. What a misstake. The Lowes store firstlost my paperwork, then three differant manager called and none of them had any knowedge of the other conversaton with me. They were to be in touch with me over two weeks ago.

Hi,
I have 4 Harbor Breeze outdoor ceiling fans on my patio, they are 5 yrs old.
Me and my friend were in the hot tub the other night and we heard a loud noise, we looked around and saw one of the fans wabbleing,
then we saw one of the blades had broke off and flew across the patio and hit the side of the hot tub. Thank God it did not hit me or my friend but if it had happened just one minute sooner it could have injured me because I had been standing right where it hit.
I feel these fans are defective and need to be taken off the market.
I purchased them because they are for outdoor use and the blades are made of hard plastic or pvc so I thought they would be safe to use outdoors. As I was taking the fan down I noticed another blade that fan was almost broke off. I have checked all the other fans to find they all have broken blades that are ready to fall off. I am just thankful that nobody was injured. I am replacing all the fans and I will not purchase this brand again. I felt I needed to tell someone about this because this could be a real danger.
Thank you
Susan

I had purchased $286.17 worth of paint. I had received great service at the paint counter.
As I was approaching the check out area, a checker named Linda signaled me to come to the self checkout area.
As I approached I told her that I did not want to use the self checkout as I do not agree with this service. She sneared at me and informed me that she would not make me use self-check out. She continued to frown at me as she pulled my basket
toward her check out station. I asked her to turn loose of my basket as I did not appreciate her attitude toward me. She continued to glare at me as I went to another station. My husband and I have completely updated our home and a majority of the items were purchased from Lowes and we have never been treated badly or rudely before. I will surely remember this when I need to purchase anything else for our home.

I recently purchased insulation for my home and when
I attempted to install it I found it to be the wrong width
and when I attempted to exchange it I was told that it
could not be returned because I had opened it.

I needed ceiling paint for my textured ceiling so went to Lowes to get it. The idiot who waited on me sold me popcorn paint that required constant stirring, which we took turns doing, and did not do the job. I have just moved here from Florida and loved Lowes down there. Lowes should send all their employees to Florida to learn to assist customers and assist them properly. I not only did not get done what I wanted to get done because there was not enough paint I had to go out and buy more ceiling paint to cover up the garbage that was sold to me. In some areas the paint would not even adhere to the ceiling but when regular ceiling paint was applied it adhered perfectly. Not only did I waste the money for the first bunch of paint, $25.98 for 2GL VAL Texture Paint Ceiling, I had to pay for 2 GL Prem. Int. Fl. Clng paint @$16.47 each. I had hired someone to do the job for me and had to pay them extra to redo it.

I will make a point of letting everyone I know how shabbily I was treated in the store #[protected]. I will also be telling them that Lowes is not the right store to shop at nor will I shop there again.

I am expecting the decency of a reply and a solution to my having had to spend the money for a useless product that the ### who waited on me insisted was what I needed. The manager of the store is: Christopher Lane.

As I said before I expect a reply either by phone or email.

I was once employed at this lowes. First off I had to train myself. I soon realized that I knew more about the department I worked in (Hardware) and the products than my department manager. She was very lazy and incompetant (I hear she still is). If you work here long enough you realize the store is run by csa's the managers (department, zone, operations, and store manager) are idiots. The higher your rank the less you know. This store illustrates the peter principle very well. David, try actually working a full week like most managers. Ken, you've kissed enough a% come up for air. Ernie, you're a joke seriously. Maria... Lol, you get the award for the laziest, most incompetant, undeserving manager of all the lowes stores. Oh yeah you should really reevaluate the excuses you come up with for your two hr lunch breaks, sudden illnesses, and mia moments. You're starting to repeat your lies over and over again. People are noticing.

Lowe's Visa bought out a Capitol One account of mine which was at interest rate of 12% (low for me). Within six months the rate went to 24% with NO late payments, always paying 'way above minimum and no late payments with other companies. On June 6 I received the May statement stating a closing date of 5/27/09 and stating a due date of 6/12/09, thus giving me about a four day grace period to send in payment. Also in the statement was an enclosure stating the interest rate is going up, the penalty for late payment is going up, if the balance is paid in full they still can charge late fees, up interest rate, etc, and lastly, they will call my cell phone to "talk" to me about my account if necessary and can have "others" use automated dialing to my cell phone to "talk" about the account. I closed out the account today, and I have closed out my 30 year relationship with Lowe's. I also called the telephone number listed to opt out of the cell phone calls, and found that it was just a ploy to get me to put in my cell phone number. I hung up on them.

Please always read the inserts in your statements and always look at the due date - this is a gimmick from GE Bank, and I am reporting to my state Attorney General and also my congressmen.

I recently went to lowes in foley, al and waited 30 before anyone waited on me. I was shopping for lighting fixtures. I finally found someone to help me and she ended up being very rude. I didnt get to catch her nametag backwards but she was kinda on the short side with blonde/light brown hair, maybe dirty blonde. After about 15 minutes of dealing with her I decided to leave and just go to home depot. I don't come into the store being rude and dont expect the employees to be rude to me either. I was buying lighting fixtures for my whole house and spent over $1, 200 at home depot. I was very dissappointed and will never shop Lowes again.

I work at a lowes and I had injured my back. so now all of a sudden (mind you I didn't miss any work) I am no Longer a CSA but a cashier and they wont give me a reason. this is total BS and am determining if I should turn around and tell them to F' Off... Don't get me wrong Lowes Corporate values are good and they hand us fat bonuses through out the year, but this is it the Almost all the Senior Managers at my store are Idiots and ###s.

Hi - in 2005 a washing machine we purchased was installed wrong. We ended up having to move out of our home for 14 months due to the damage. Our whole family was made ill by the mold the installations caused. We are in what in our opinion is the legal battle of our life. Please visit our website at http://www.lowes-nightmare.com .

We appreciate your support and ask that you share our website with everyone you know.

Thanks so much.

Vicki Booros

We purchased a SLG 2006 B gas grill from Lowes in October of 2006. We have only used a total of two tanks of propane and with no warning after starting the grill for the first time this year April 2009 the grill catches on fire. From the looks of the fire it started from the burnes to the outside of the grill. We have see recalls for the other model but have not found a recall on this model. For the saftey of consumers this model should be included. If anyone knows of any recall please e-mail me at [protected]@aol.com.

We are out a grill with no rembursment of anything to purchase a new grill .

Thanks,

B Johns

I work for Lowe's and I hate customer who return stuff from other leading hardware stores . We, for some reason, take it and try to add it to our system. We take a blow from it too. What is worse is when we tell the customer that it didn't come from our company and they yell and scream until they get what they want. It's pathetic! Take it back from the store you bought it from!

I bought a $6.50 product from Lowe's. At the check out, I scanned my Credit card for payment. As has been customary for the last 1-2 years, only at this store, you are asked to announce the last 4 digits of your card and then sign on the digital pad. This time, I was also asked, in addition, to show an ID.

Home Depot across the street, does not even require you to sign for the credit card scanned, when total is less than $50.00.

This is the last time I'll shop at Lowe's.