The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lowe's Home Improvement / ripp-off

1 Orchard Park, NY, United States Review updated:

Complaint
Lowe’s home improvement, orchard park store on transit road.

I was at the register to check out a small item. The charge came to $4.00 and I handed the check out young man a $20.00 (No doubt it was a $20 because it was all that I had with me) he gave me change for a $10.00. I informed him that I gave him a $20 dollar bill and he stated that "I don't think so!" he was rude to start with, as he was talking to an associate while doing a cash transition. The manager told me that he checked the till and it was only off $.39. I told him that what this means to me is that the till was $10.00 short before my transaction. While I was speaking with him he just decided to walk away from me while I was still speaking. This really infuriated me. I told him that I was still speaking to him and to please not to walk away while I was still talking. He stated that he was going to get my $6 dollars change and the receipt. I said fine, right after I am done talking to you. He became very, very rude! Not only did they short change me $10 dollars but I was very insulted by the treatment I received. There is no customer service there. I have spent a few thousand dollars in this store in the past two years and to be treated like this is not the way to keep customers. Besides the fact that they stole $10 dollars from me too!

Sort by: UpDate | Rating

Comments

  • Ha
      21st of Apr, 2009
    0 Votes

    yes i couldnt agree more, i actually work at lowes and let me tell you LOWES, is all about getting your money and then ### you basicaly
    they want you to get the credit cards, and this is the reason why, for one it causes people to come in and buy ### regardless of the fact you dont need these things, and further more the interest, now lowes only approves people with the best credit because they know people will pay these fines and surcharges, thats for the people who actually catch it and not like the honest people that just pay the bill
    anyway i could go on all day about the shady ### this company does if your interested in more info email me at kibbekkk@yahoo.com i will tell you all about it, even how to totally rip them off lol
    seriously

Post your comment