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Lowe's Home Improvement / Lowe's Home Centerssamsung range and freezerless refrigerator

I received a range and refrigerator today.
The refrigerator door at the top and side is not sealing and coming opened.
I called at 1:00 PM today the store plus customer service which spoke to appliance manager Nathen.
I was told that the delivery people would be dispatched back to my house it is now 6:00PM, 5 hours later no contact whatsoever.
I have food and vital insulin that will ruin overnight.

I need a replacement……
The range had no paperwork at all with it, the bottom drawer has dust and bobby pins, the handle has 4 nicks, looks like the delivery people dinged it when moving it.See Top 10 Worst Companies in Johnson City, TNThe range looks used.
My biggest concern is the refrigerator with the door not sealing properly.
I have taken pics and am seeking further help.
I wish the delivery people would come back and see if they could fix the refrigerator door; I cannot believe they left it this way, the installer was tall enough to see the top that it was not sealing – I had to get on a chair when I noticed the door opening.
I can't believe I am going to have to spend the night with a refrigerator not sealing, I can not leave to get ice for my cooler, I live alone and Lowes might call.
Just waiting, hoping for someone to call back.

Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers
Lowe's Home Improvement / Lowe's Home Centers

Fr
Apr 29, 2017

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