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Lowe's / delivery date and broken promises

1 Richmond, VA, United States
Contact information:

Sat (11/12) I ordered a Bosch Dishwasher through Lowes. I was told on-line and over the phone that delivery was guaranteed for 11/28 and that I would be contacted today (11/14) by the install team to set up delivery. When I didn't hear, I called. I was told they could not set up delivery until it arrived and that might add as much as a week. Had I know that Sat, I would have ordered from another vendor.
Today, I asked for the customer complaint line. I was told they would call me. I am still waiting.
So--lots of broken promises.

Nov 14, 2016

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