The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Lowdown Finance / Bad customer service

1 United States

My name is Sheila Davis and I took a loan in Dec. of 05 from Chesterfield Finance of 41 Marietta St. in Atl. GA. I left 5 checks w- a date of service of the same date for all 5 mos. from directions of Ms. Angelique, my first time. I called because I notice that they took out 2 checks in May. I called trying to get an explanation of what happen. spoke to several c-s and also Ms. Smith-Manager who could not help me with a question of how and why the month of Feb. was skipped and applied late fees. Charging me w- $30 after this is my last month. I then called back asking for payment invoices. Ms. Smith acted like she didn't know what I was asking about. told me I was too much trouble. and was going to drop my late fee of $30 isn't that funny!!! What's a good consumer to do?

Ke

Post your comment