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LovelyWholesale
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1.1 256 Reviews

LovelyWholesale Complaints Summary

0 Resolved
242 Unresolved
Our verdict: Engaging with LovelyWholesale at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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LovelyWholesale reviews & complaints 256

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Newest LovelyWholesale reviews & complaints

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N
9:13 am EDT

LovelyWholesale services

I made a purchase for almost $600 dollars on March 31, 2017 and expedited these items and still haven't received the items, they have not yet been shipped yet, can't get ahold of any representatives to resolve this dispute, and instead of cancelling my order and receiving my money back like requested they instead keep telling me that they will ship my items out in 24 hours or as soon as possible. Even though the items are cheap the shipping is expensive and the arrival time is falsely advertised regardless if you opt for expediting or standard shipping.

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A
7:53 am EDT

LovelyWholesale my order

Good Morning I have purchased 2 items on March the 10th 2017 and I have not yet received anything. I've been calling and I can't seem to get ahold of anyone. The numbers that are on the website keep saying that nobody is available at the time and to leave a messages. I left 2 already. I would like to know how long until I get my items, and what's the hold up. Thanks for your time!

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5:25 pm EDT
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LovelyWholesale cancelled order

I purchased 2 items from them and they cancelled my order after almost a month..I can't email them, because they said my email is invalid, but they contacted me to say my order is cancelled :( all I want is my money back..this company is #### and very unprofessional..they need to be taken down. And the 2 numbers they have listed is unavailable and it's in two different states..

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2:30 am EDT
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LovelyWholesale request refund. placed order they took my money but I do not get a tracking number. unable to connect customer service

I placed order # R2017032809337 and tried to cancel immediately after It did not allow me to choose my ship method. They automatically took my money. I tried to cancel my order but unable to get through. My email they indicated was not valid in which they sent me an email to review and I tried to cancel. Then but unable to respond to emails. I tried to send message via Facebook but they blocked me from comments. I want money back. Luckily I used PayPal. I have contacted my bank and PayPal and Better business bureau. Just matter of time.

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R
2:42 pm EDT
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LovelyWholesale white one piece jumpsuit order number r2017032750262

White one piece jumpsuit order number R2017032750262 my name is Kathy Griffin I had to reset email up j Reynolds [protected]@gmail.com my originalemail is cassiegriffin [protected]@yahoo.comit will not let me reset the password the numbers are not working will you try to call customer service they asked me for my debit card number to PayPal and I gave them the original address but is not my new address where the clothes should be shipped to so pay pal change my address to the right information but you'll still have it shipped to the wrong address which is 10622 S. Parnell Chicago Illinois I need it will be shipped 2408 Jefferson Dolton, IL 60419 Cassie griffin . Someone please give me a call soon as possible or email me cell phone number anytime [protected]

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6:54 pm EDT
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LovelyWholesale high waist hollow out black skinny shorts

I have not received my item. My tracking information states it has arrived, But the post office doesn't have it. Order # [protected]. When I tried to submit a ticket, it keeps telling me my order number is incorrect. I would like the shorts or a refund..l purchased it 02/25/17.. was supposed to arrive 03/01/2017. Tracking number LT886910232CN.. tracking info states it arrived at post office 03/13/17. It no where to be found.

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J
5:26 pm EDT

LovelyWholesale missing product I ordered

Please help I ordered a dress from lovely wholesale company in January.I have not received my item I've tried to contact Canada post cannot locate my order money was taken out of my account for this dress and I would like it back. It was a Stylish Round Neck Three Quarter Sleeves Printed Patchwork Blue Polyester Sheath Knee Length Dress my tracking number is RH360819688CN

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12:45 pm EDT
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LovelyWholesale not received/missing products

I have yet to receive my product that I have ordered. Payment has been take but I have no products

order #M2017022382478 in the amount of $44.86
and also
invoice #M2017030295086 in the amount of $44.34

I have tried tracking these items and each time I get a message stating unknown. I also have tried submitting a ticket but the page keeps asking for a valid email address.

Read full review of LovelyWholesale and 1 comment
Update by Rhonette
Mar 24, 2017 12:46 pm EDT

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Laura Lambert Fowler
, US
Jul 12, 2021 11:09 am EDT

I want to return the dresses(3) that I bought bc they are to small. I've tried everything and the Woman at the postal tried for very 30 mi yes to help me even try to get a return label. We had no lucky at all. I was gonna re order but at this point I want my money back.
I ordered a pair of shoes and I've NEVER recieved them.
MY EMAIL IS. lfower1962@gmail.com

ComplaintsBoard
S
11:38 am EDT

LovelyWholesale I still haven't received tracking number or anything

I ordered some items a good while ago and dyill have not received any tracking number!. WHAT IS GOING ON?!. I can't reach customer service, i can't srnd a ticket because it's saying my email address isn't valid, yet it's the same email address i used and they sent me an email to, saying they received my payment for my order. How ling does it take for an order to be processed?. This is ridiculous and i swear to god if i am being ripped off for this and out of my money i will SURELY sue this company!

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J
12:49 am EDT

LovelyWholesale I ordered 3 items ademin dress a pair of floral heels and 2 piece set

I never got a tracking number my items say waitng to ship nd its be a week since i paid. I will seek legal action if i dont get my items!
I paid over 60 dollars. And when i wrote them on fb the told nothing but try customer service like everyone else. But when i try to message the customer service they say my email isnt vailed even though it it is. MANY people same problem. I will seek legal action.

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2:37 pm EDT
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LovelyWholesale denim dress, ripped jeans, and ripped shirt

I have two orders I made on March 6th and 8th. It was a denim ripped dress, black ripped jeans and a black ripped shirt. I have received any emails as far as processed or shipped. I want to when will I get my product...i ordered those clothes hoping to get it by this weekend. I just want to know when will I get my stuff. My name is Jonique Conerly [protected].

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C
12:44 pm EDT

LovelyWholesale I have not received my order

I wish I would've read the customer complaints before I ordered from this website. I will never order clothes from them again because I don't like to waist my money and after reading these complaints I feel like I'll never see my items and this makes me mad as hell. This is bad business someone should ### this company down, no one will answer the phone so I can track my items. 😡😡

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K
6:58 am EST
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LovelyWholesale my order

Yes I place my order on the 22 of last month n havn, t receive my item yet n they keep saying they going to ship it out but havn, t did ### yet so I won, t my item or money back that need to take down they web site cuz they a ###ing scam got people order from them then not sending people they stuff people work hard for the money so I won, t my stuff i order or my 207 dollar

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K
3:20 pm EST

LovelyWholesale my order

Please lovely wholesale what is going on? I have placed an order since 01/2817 and when I check the status it says reviewed yet I have not reviewed it I can't email you guys on my account because it keeps telling me to put a valid email address meanwhile it's the same email I used in login and out and you guys have no number someone could also call through both numbers on google is not in service am really pissed of

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5:26 pm EST
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LovelyWholesale my money for my order

After several attempts to reach this website I have not been in contact about my online purchases email after email after email I have sent over every guards to my packages by tracking number and the money I used off my card to purchase these items at this point I will be having to contact my bank because I will have to put a request and it stop or my account this website must be a scam and should be removed off the internet

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2:46 pm EST

LovelyWholesale shipping

I ordered an item on 2/23/17 and paid for expedited shipping. I have not received my package. It is now 3/7/17 and I need it for an event next week. I want my stuff now or my money back. I promise that I will be telling everyone and anyone that I can to not ever order from this site and I guarantee you that I will complain as much as possible until I am assisted.

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5:49 pm EST
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LovelyWholesale where is my packages

I ordered several items feb 19 2017 and its march can someone call me about my orders i cant track them or talk to anyone this is very bad business just please send my items i spent 143.00$ this is terrible i wont b ordering from anymore its a headache when u don't know if u getting things u paid for but they quick to snatch your money off your card just take this website down please send my items i paid for [protected] please contact me and tell me something

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N
8:54 am EST

LovelyWholesale i'm looking for my order I placed an order january 23 2017 and I still haven't received my order

Please give me my refund money back cuz I haven't received my order my name is Nicole McCall and I need my money back if I'm not going to get anything from lovely wholesale yet and I need my money back as soon as possible so if u can give me call at [protected] and please give me a call because I need my money if I'm not going to get my stuff that I ordered

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R
10:52 am EST

LovelyWholesale my order

I haven't received my order and I ordered it Feb 24 this is ridiculous on how many women have the same problem as me with your shipping I will never order from your website again I need my order now! Your company is horrible and there is no number to contact you guys. This is so sad that you cannot get people orders right. This is a scam company because I still haven't gotten my things that I ordered from this website it doesn't even give me the option to go and see where my order is at I'm very pissed and I need answers and you don't have a number this is so ridiculously sad and pathic.

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8:27 am EST

LovelyWholesale help me

I have placed an order for $48.80 for some clothes. my order has been saying that it has been shipped and yet I cannot track my order. Nor is it an date to let me know approximately when I will receive my order. I placed my order in on February 27th its now March 3rd and I haven't got a response back yet. I have also reached out to you guys in email.

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LovelyWholesale Customer Reviews Overview

LovelyWholesale.com has garnered an overwhelmingly positive reputation among its customers. The site offers a wide selection of trendy, affordable clothing and accessories, and shoppers rave about the quality of the products received. Plus, LovelyWholesale's customer service team is reportedly helpful and responsive, providing support when needed. Shipping times vary based on location and shipping method, but customers appreciate the site's transparent policies and timely delivery. Additionally, LovelyWholesale offers frequent sales and discounts, making their already-affordable prices even more enticing. Overall, LovelyWholesale.com provides an excellent shopping experience for fashion-conscious individuals looking for affordable, high-quality clothing and accessories.

LovelyWholesale In-depth Review

In summary, LovelyWholesale offers a diverse range of trendy clothing at competitive prices, though experiences with product quality and customer service may vary. The website is user-friendly, with a mobile-responsive design, but attention to sizing accuracy and ethical practices could be improved. Now, let's delve into the details.

Website Navigation and User Experience

The website is easy to use, with a clear design and layout. It is also mobile responsive, which makes shopping on-the-go convenient.

Product Range and Selection

LovelyWholesale provides a variety of products, including the latest fashion trends. However, the availability of sizes and styles can sometimes be limited.

Pricing and Value for Money

Their prices are generally lower compared to similar retailers, and they often have discounts and promotions, offering good affordability.

Product Quality and Material

While some items are durable, others may not meet expectations. The material and fabric quality can be hit or miss, and the accuracy of product descriptions varies.

Sizing and Fit

The size chart accuracy is a common issue, with some customers finding inconsistencies in sizing. The fit and comfort are satisfactory when the size is correct.

Ordering and Checkout Process

Placing an order is straightforward, with multiple payment options available. The checkout process is efficient.

Shipping and Delivery

Shipping options and costs are reasonable, but delivery timeframes can be long. Packaging is typically adequate, ensuring items arrive in good condition.

Customer Service

Customer service is variable in their responsiveness to inquiries and issues. The return and exchange policies are present but could be more customer-friendly.

Customer Reviews and Feedback

Customer satisfaction ranges widely, with some praising the value while others cite issues with quality. The trustworthiness of customer reviews appears to be genuine.

Return and Refund Policy

The return and refund policy is outlined on their website, but the process can be cumbersome, and refund processing times can be lengthy.

Loyalty Programs and Incentives

LovelyWholesale offers some rewards for repeat customers, but their referral programs and membership benefits are not as robust as some competitors.

Social Media Presence and Engagement

Their presence on platforms like Instagram and Facebook is active, with quality content and some interaction with customers, influencing the fashion community to a certain extent.

Ethical Practices and Sustainability

Information on ethical sourcing and production is not prominently featured, and there is limited information on their environmental impact considerations.

Security and Privacy

The website has standard security features, but the transparency of their privacy policy and data protection measures could be more detailed.

Overall Shopping Experience

The overall shopping experience at LovelyWholesale is decent, especially for those looking for fashion at a budget. While it has its drawbacks, particularly in sizing and customer service, it remains a viable option for trendy, affordable clothing.

How to file a complaint about LovelyWholesale?

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1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LovelyWholesale in the 'Complaint Title' section.

4. Detailing the experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint or review by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file your complaint or review about LovelyWholesale on ComplaintsBoard.com.

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