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1.1 256 Reviews

LovelyWholesale Complaints Summary

0 Resolved
242 Unresolved
Our verdict: Engaging with LovelyWholesale at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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LovelyWholesale reviews & complaints 256

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Newest LovelyWholesale reviews & complaints

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J
9:06 pm EST

LovelyWholesale they charged me twice/ no order receipt to my email

I payed for three items, which my total was $25.00 then they charge a $20 shipping fee. I didn't want to but I like the items so I payed and I check my card and lovely wholesale charged me twice, they never sent a receipt, it says my email is invalid which it let me use to check out, also now the website says error every time is try to send a ticket to get a refund on my items. They actually charged me $52.32 on the same item I payed $40 for hows that's? Give me my entire $100 dollars

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S
2:04 pm EST

LovelyWholesale red qumilch design pants long sleeve shirt

Shannon mississippi 38868 ole union road lee county 952 county road 600.I want my damn two piece set or refund my damn money! fraud you people need to be closed down.Cause all you people is doing is stealing from people who work hard every day to get what we need.All i have to say is sent my two piece set or refund my money! i'm very pissed off.It's a shame.

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C
2:55 pm EST

LovelyWholesale service

I just want to know. What has gone wrong with these people in the world today? I thought I was the only one that was having a problem with this company but, if somebody can do something about this. Why don't you stop them from doing these things to people and as long as they, can get away with it they are going to continue to do this. Would you say this is ridiculous? no that's not good enough. I started reading about the complaints that people are posted about this company and it shocked me so sad but, if you had a heart like mine. You would do everything in your power to stop these people from doing this too people.

It is a hurting thing when you're reaching out for somebody to help you and nobody, is there to help you. If I would have read about all those complaints that all these people are complaining about. I would have never ordered from them either. This is below dirt for someone to be in a business and doing people like this and there is no other way you can put it but wrong..

What happens when a business do these kind of things to people? They lose their revenues and they lose their customers. The customers is what keeping their business growing and flowing. But apparently, these people doesn't care. Well, it looks like to me they doesn't mind if their business gets shut down. They have robbed enough people out of their money to shut it down. Maybe, they are robbing people to keep from getting their business shut down. What do you think about it?

I'm going to tell you all something a business robbed me of $3, 000 one time and nobody tried to help me get my money back. I had to hire a lawyer for them. These crooks are robbing people. Doesn't anybody care about this. Put yourself in our place and think that it could be you. I don't know who I am talking too but, find that heart like mine and do something about this terrible experience that we are sharing with you.

My very best regards reaches out to each and everyone of you as well, as myself, about what these robbers has done this too us. If nobody, else can fix the problem we all have lost our money. But I'm not worried about it because, I know that God will fix it for me. We have wasted all our money and the crooks are getting stronger. Everybody cannot hire a lawyer to settled this problem. This is why we a reaching out too you for help.

I couldn't help but, too respond after, reading all these customers complaints and they are probably, laughing about the dirt that they are doing to people. They should have been out of business a long time ago, with all these complaints they have on them. They did the same thing to me. I can tell you something when you do these kind of things to people you are going to bust hell wide open.

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S
10:55 am EST

LovelyWholesale where is my order

I haven't received my items yet. It's hard to contact these people. None of the numbers wrk that they provide and it's starting to be frustrating . I have been trying to reach these guys for days. When I try and submit a ticket it's telling me my email address is wrong. I submitted my items on December 24, 2017. It says my order has been received and sent.

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J
5:06 pm EST

LovelyWholesale clothing

I ordered some clothing from lovelywhole since August and I never received them yet. These people are no good to do business. If you move to a new location. They will deliberately send your orders to the wrong address. I moved and they have my new address listed in their website and I brought it to their attention because for some reason I felt like they was going to send my orders to the wrong address. I e-mailed them and asked them not to send the orders to my old address and they did it anyway.

This is what they does once they get your money. They will ship your order(s) to any address even, if you are not a customer of paypal. They will tell your creditor that your order was shipped to you to try and keep your money and paypal stands behind their crooked doing. Be aware of this. They keep playing games with you and then, they tell you to keep sending them the item numbers and they already have them. When I e-mail them about the order(s).

They will type a few words to me and tell me" have a nice day". Sometimes it pays to listen when people are trying to tell you something about a company. I am trying to keep you from falling into their trap. I will not recommend anybody to do business with lovelywhole because these people are crooked as 2 left shoes. Before you try to do business with them. My advice to you is go to their complaint website and when you get through reading about what people are saying about them. I'm pretty sure you will change your mind.

If they did it to me and somebody else. They will do the same thing to you. They have sent merchandise to my new address since I have been residing here. And the reason I know they meant to do is because. I e-mailed them 2 times asking them not to send those item to the wrong address because after, I told them not to do this. Later on they sent me an e-mail asking me was my old address was the right one. They knew I told them not to send those orders there. And they made sure that they did it anyway. What I asked them not to do.

I will not recommend a feline cat to these dirty [censor]. If they, don't do what they are suppose to do. I know what I have to do. I am giving you a warning not to buy anything from lovelywholesale. So, far they are the worse one's that I have ever, did business over the internet. They are doing this too a lot of people to keep your money. I guess that they are trying to get rich overnight. I don't lie about what I tell people and anybody should know this if I am writing this complaint about them. I would not be writing it if it wasn't true. Now, if they are still thirsty. I will give them another drink.
They are still playing games with me but, the harder they hit me. The harder they are going to fall.

Best regards,

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L
3:10 pm EST

LovelyWholesale no order received tracking number no good

I ordered an outfit from this company and have not received the item yet I tried to track the item and there is no number to track the item with so I contact the seller and get nowhere so I tried contacting Lovely Wholesale and she tells me she tried tracking it and was unable to get any information then stated have a nice day WTF do you mean have a nice day y'all took my money and now no word on my merchandise I wouldn't recommend this clothing company to any of my friends or family they do not care if you receive your item they only care about the money BUYER BEWARE!

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A
9:26 am EDT

LovelyWholesale I need answers

I ordered 40$ worth or cloths I have yet to recive them and that was 9.22.17 I can't track my order it's been in china over a month they sayn once I gove them the product I can get my money csnt gove something I dont have. You cant even talk to a real person like this is out of hand I want my [censor] or my [censor] money and soon like I will never order [censor] else from yall ever again stupid [censor] crooks

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Lisa Ladystew Stewart
, US
Nov 13, 2018 2:42 am EST

I WANT MY MONEY BACK OR MY ITEMS UNABLE TO TRACK THEM WHY! I ordered on December 7th I have not received anything as of today I am unable to contact anyone from this company this seems to bebogus I will investigating and call the Better Business Bureau or the media this is on acceptable

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Mary Fitzsimmons
, US
Nov 13, 2018 12:36 am EST

Ticket T16122632345/ M2016120252310/ RH356168844CN
My email fitzsimmonsmary326@gmail.com
LM187960735CN Address Ottawa Ontario Canada K1N8W1 380 Murray street apt 524.

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Rakisha
, US
Nov 12, 2018 12:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The dress I ordered is missing stones all over and pants suit is smaller then dress but should be larger. I've tried to submit a ticket but it won't allow me. The dress is not acceptable and the two piece outfit looks nothing like the pictures. There is no way the size is us sizes

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Bianca b johnson
, US
Nov 12, 2018 12:54 pm EST
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Try to find out where is my order in what's taking so long

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Nieceypoo
, US
Nov 13, 2018 1:14 am EST

I didn't receive an email confirmation! They never told me anything about the shipment. I'm still waiting for my birthday outfit I guess I have to wear something else. They really gave my hopes up! NEVER NEVER NEVER order from here PLEASE. Good Luck!

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Lameka Outerbridge
, US
Nov 12, 2018 8:55 am EST
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I ordered 30 days ago an I haven't received my package yet! This is not fair I think my next order should Come quicker an I should have free shipping

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Pokie Philogene
, US
Nov 12, 2018 9:59 am EST

I made an order and paid expedited shipping, payment was placed since on the 18th Jan 2016 and my order is yet to be shipped. I can't submit a ticket can't get through toustomer service. I'm so pissed

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Rokeisha White
, US
Nov 12, 2018 3:49 pm EST
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I paid for my order on 2/11/17 I still don't have a tracking number and when I try to do live chat they can't find my order number? I am very disappointed, I've ordered from this site before and didn't have this problem! PLEASE FIX SOON!

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Romeca
, US
Nov 12, 2018 8:54 pm EST
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I paid for expidite shipping 2-5 days and still haven't reviewed my order not even a tracking number I don't understand I need to know what's going on but defiantly will need my money for shipping I paid for

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Trashiba Lockhart
, US
Nov 12, 2018 12:55 am EST

I placed two orders that I have yet to receive. Order number R2017021417406 said it have been delivered on Feb 25th and it wasn't. Then order number R2017021425081 is not saying anything I been trying to live chat but the site want let me. Please send my orders or refund me my money

ComplaintsBoard
L
9:41 am EDT

LovelyWholesale I never been issued my refund after they said they would

I placed an order in September, Some Items I had received but many others did not arrive. I was told several times that I was going to get my refund issued to my PayPal account and to this date 10/30/17 I still have not gotten anything. I am going to file charges Federally against this company for Fraud, and Theft. This company is completely ridiculous and they are extremely quick to take your money, but I find it funny you can't get your refund back, especially when it's their error.

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B
2:14 pm EDT

LovelyWholesale 10-02-2017 still haven't got my order

My name Deandre Thomas I placed an order on October 2nd 2017 placed it on that date so my order would be here before my wedding reception on October 31st I tracked my package and it has not left China I tried to contact you all and several different ways and have not heard anything back my phone number is [protected] my email address is [protected]@gmail.com

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D
3:06 pm EDT

LovelyWholesale haven't received my order

I ordered my items on the 7th of October and its the 23. I have not received them and every time i try to locate my items it says oder number is not found. I need my mo ey back. Never shopping here again. I dont understand how they can just take people money and not acknowledge them. Im getting my lawyer to look into this company and im suing if i dont get my money back

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11:29 am EDT

LovelyWholesale shipped to the wrong address

I order a outfit this pass Sunday my outfit was supposed to been here on the 19th they shipped my stuff to the wrong zip code now my order was stolen I paid 45 dollars for it I need a refund on my money because y’all just took my money without giving me something y’all messed up and I need it back I don’t just give out my money that I worked hard for like that’s crazy

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T
11:26 am EDT

LovelyWholesale size inquiring

Lovely Wholesale
Subject:Size Exchange
Date:10/19/[protected]
Service Customer:Jerry (No Number)
Time:10:03am 3:41pm ( yesterday)
And then lied about the package and said it was shipped out when it's no mail carrier picking up the tracking number so I said just stop the shipping and refund my money because you lied to me twice about the size and shipping

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5:35 pm EDT

LovelyWholesale clothing/ exchange or refund

I ordered fish nets and lingerie on Sept 22. It was shipped out but, they shipped it back to the sender just because it didn't have an apt number. But, when I ordered a pair of shoes off this site once before, I still got them without the apt address. I need my items re shipped or I need a refund. I was really waiting on this stuff. This website also needs to invest in a contact number.

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J
7:52 am EDT

LovelyWholesale I never received my order or tracking number

I made 2 orders paid through paypal on sept. 26, 2017 and I still haven't recieved tracking number or nothing. I'm pissed I spent almost $200 and have not recieved nothing. I want my money back. And never shopping on there again I don't have $200 dollars to throw away. I really wanted product but, i'm not happy with how i'm being treated. And i've spent a lot of money with this company. Dont even have a working customer service phone number.

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1:17 pm EDT

LovelyWholesale unethical behaviour

On september 19th I ordered $136.00 worth of clothing. I ordered it through paypal and I still have not received my items yet. I sent a ticket to them along with the scanned order including all of their information from paypal and I received a response asking me to give them the order number. I don't know if it's a lack of understanding of the english language or that they just don't know how to read but a copy of the invoice was included. I am still awaiting a reply after I resent the order number to find out what happened to my order. I am going to ask for a full refund back to my paypal account because I am quite dissatisfied and I will never order or recommend lovelywholesale to anyone!

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10:10 am EDT
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LovelyWholesale I have been trying to exchange or return for over a week

I received an order from LovelyWholesale (order no. R2017090803520, trendy turndown collar broken holes blue demin long coat). When I received my item it was too small. I have been trying to put a ticket in to return it for over a week, to only get an error message each time I try. This is becoming very frustrating I just would like to get my money back.

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M
6:56 am EDT
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LovelyWholesale ordered on sept 25

So I ordered sept 25. And no one has reached back out to me. Not even to give me a confirmation or the shipping time. I disputed the charges through my bank and got my money back. I don’t care for the clothing because if it didn’t ship by now it not coming in time. I tried calling, emailing, and I checked everyday just for it to not be there. This is sad mainly because you have some great selections nd option and people want to buy from you but the shipping is extremely high for our stuff not to be here in less than a week. I order from different countries frequently, so there is no excuse as to the delay.

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8:36 am EDT
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LovelyWholesale shipping

I placed an order on September 25 2017 but never received any information stating my order was packaged or shipped. Please update me on information. I don't know if the order was received. If i can't receive shipment by 10/12/2017 then I want a full refund because I paid alot extra for express shipping. My contact number is [protected] or email: [protected]@yahoo.com

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10:42 am EDT
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LovelyWholesale ordered two items and have not received yet

I have placed an order Spetember 19th and its September 25th and i still have not received my order and i paid An extra $20 for express shipping and i would like my shipping fee refunded back to me since i paid the amount to get my order 2-5 business days and have not received it in that amount of time frame i paid for...i am a dissatisfied customer and this was my first experience with this website!

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1:32 pm EDT

LovelyWholesale clothing

Can I get back a refund? I ordered my giid more than a week now and cannot get any response as to where it might be now. I need a tracking number to track my goods. I'm very disappointed in your service. I doubt I'd recommend anyone to your site. I do not live in the United states so I'd like my good to return home with. This is creating bad business for you.

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LovelyWholesale Customer Reviews Overview

LovelyWholesale.com has garnered an overwhelmingly positive reputation among its customers. The site offers a wide selection of trendy, affordable clothing and accessories, and shoppers rave about the quality of the products received. Plus, LovelyWholesale's customer service team is reportedly helpful and responsive, providing support when needed. Shipping times vary based on location and shipping method, but customers appreciate the site's transparent policies and timely delivery. Additionally, LovelyWholesale offers frequent sales and discounts, making their already-affordable prices even more enticing. Overall, LovelyWholesale.com provides an excellent shopping experience for fashion-conscious individuals looking for affordable, high-quality clothing and accessories.

LovelyWholesale In-depth Review

In summary, LovelyWholesale offers a diverse range of trendy clothing at competitive prices, though experiences with product quality and customer service may vary. The website is user-friendly, with a mobile-responsive design, but attention to sizing accuracy and ethical practices could be improved. Now, let's delve into the details.

Website Navigation and User Experience

The website is easy to use, with a clear design and layout. It is also mobile responsive, which makes shopping on-the-go convenient.

Product Range and Selection

LovelyWholesale provides a variety of products, including the latest fashion trends. However, the availability of sizes and styles can sometimes be limited.

Pricing and Value for Money

Their prices are generally lower compared to similar retailers, and they often have discounts and promotions, offering good affordability.

Product Quality and Material

While some items are durable, others may not meet expectations. The material and fabric quality can be hit or miss, and the accuracy of product descriptions varies.

Sizing and Fit

The size chart accuracy is a common issue, with some customers finding inconsistencies in sizing. The fit and comfort are satisfactory when the size is correct.

Ordering and Checkout Process

Placing an order is straightforward, with multiple payment options available. The checkout process is efficient.

Shipping and Delivery

Shipping options and costs are reasonable, but delivery timeframes can be long. Packaging is typically adequate, ensuring items arrive in good condition.

Customer Service

Customer service is variable in their responsiveness to inquiries and issues. The return and exchange policies are present but could be more customer-friendly.

Customer Reviews and Feedback

Customer satisfaction ranges widely, with some praising the value while others cite issues with quality. The trustworthiness of customer reviews appears to be genuine.

Return and Refund Policy

The return and refund policy is outlined on their website, but the process can be cumbersome, and refund processing times can be lengthy.

Loyalty Programs and Incentives

LovelyWholesale offers some rewards for repeat customers, but their referral programs and membership benefits are not as robust as some competitors.

Social Media Presence and Engagement

Their presence on platforms like Instagram and Facebook is active, with quality content and some interaction with customers, influencing the fashion community to a certain extent.

Ethical Practices and Sustainability

Information on ethical sourcing and production is not prominently featured, and there is limited information on their environmental impact considerations.

Security and Privacy

The website has standard security features, but the transparency of their privacy policy and data protection measures could be more detailed.

Overall Shopping Experience

The overall shopping experience at LovelyWholesale is decent, especially for those looking for fashion at a budget. While it has its drawbacks, particularly in sizing and customer service, it remains a viable option for trendy, affordable clothing.

How to file a complaint about LovelyWholesale?

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1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LovelyWholesale in the 'Complaint Title' section.

4. Detailing the experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint or review by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file your complaint or review about LovelyWholesale on ComplaintsBoard.com.

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