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Louis Vuitton / disappointed in customer service

1 United States

When I walked into the store, the women working were wearing a crossbody bag that I liked and wanted to purchase. One woman said they were from last year and all sold out and the man helping us said those bags were part of the women's uniform. Either way, I was disappointed in not being able to purchase a bag that 4 women were wearing. Afterwards, I contacted customer service who directed me to a similar bag. When I said yes, I'd like to purchase it, he checked and it was all sold out. I could call back in 4-6 weeks to keep checking. He said I could be put on a waitlist, but that list is full.

Sep 11, 2018

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