Lou D Gomez / Juan Cito - Bad Customer of Negri Electronics review: Lou D Gomez / Juan Cito - Bad Customer of Negri Electronics 5

Ladies and Gentleman, Current Customers and Future Customers,

There seems to be confusion when it comes to defining a “scam” and a “disagreement”. So this post will be able to assist you in telling the two terms apart.

A scam is when someone, whether it be a company or an individual knowingly does something to harm you, in exchange for money. There are many forms of scams, such as offering products that are replicas and offering them as authentic, selling used models as “new”, or simply collecting money with no intention of delivering a product at all.

Negri Electronics has been on the victimized side of each one of the above examples, and has NEVER been the ones leading the scam. Never will you find stories about Negri Electronics offering product and not delivering. On occasion you will see an unhappy customer posting a review such as the one reiterated repeatedly all over the web regarding a coupon code negating a “Free Shipping Special”. Of course when people are angry they will post what comes to their mind, while the customer felt he was “ripped off” for $10, after using a $25 coupon – it seems he came out ahead $15 and still wanted more…so he began to post on any website he could find claiming we “ripped him off”.

Rarely do we entertain these reports or these complaints, but lately it has been blown out of proportion with more and more people referencing this one instance. The instance where our site was automated not to offer the free shipping in combination with a coupon. Of course our site is our responsibility, however if the customer did not want to pay the shipping, the order should not have been completed. Every customer sees the total due before proceeding to pay. In this instance the customer did see the $10 shipping charge and proceeded to pay for the shipping on his credit card, clicking the “complete my order” button. Once the item was shipped, he contacted us to ask for a refund. Unfortunately once the order ships we are unable to adjust the orders total.

Regardless, the posts have been made the damage has been done and the customer now has a difficult decision to make; who to purchase their next high end wireless device from. The answer still remains Negri Electronics. We are here for our customers close to 24/7, we offer the best products in the world, at the most competitive prices and still offer the best customer service you are able to find- worldwide. Our customers have spoken and left outstanding reviews, and you can read REAL customer reviews here
http://www.google.com/products/seller?cmi=4308687280668672&zmi=negrielectronics.com&q=negri+electronics&hl=en
There you will see actual customers who have purchased items from us over the last years. The requirement needed to leave a review is to have a shipped order from Negri Electronics. Of course we can not please everyone 100% of the time, but we can do our best to make sure that the customer is satisfied before, during and after the sale. A lot of the reviews you will see are from customers praising our service, which we feel is the most important aspect of the sale. It’s not the products, it’s not the prices, and it’s the personal attention that Negri Electronics offers to all of its customers. When you call Negri Electronics you get to speak to a real person, and within 30 seconds of your call you are given the information you need to place your order. We know that your time is valuable, and that shopping is never fun when it takes “too long”, so we work as quickly as possible to make sure you have what you need to make a buying decision.

We know that you will make the correct decision when buying a wireless device; we hope that you will give us a chance to show you that we are the #1 Store for all your High End Wireless needs. We will be here before, during and after the sale and for years to come. We will not let negative reviews hurt us; we will use them to make ourselves better. We can not stop false postings, we can not stop people from reading them, and we can promise that you will have your best shopping experience and the best customer service here at Negri Electronics.

Negri Electronics
Your Honest Source for High End Wireless Electronics