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Lotus Leggings

Posted: Jul 17, 2017 by    

unethical behaviour / lies / no company at return address provided

Complaint Rating:  100 % with 1 votes
100% 1
5
Contact information:
Jinhua, China
lotusleggings.com
About two months ago, I ordered two leggings (order #1). No problem. However, I was surprised to see the package came from China.

About a month later, I bought another three leggings (order #2).

Meanwhile, the leggings from order #1 began falling apart during normal sporting use - not good quality material and/or workmanship.

I decided to return order #2 in the original packaging, with sales tags attached (see pic) - to get a full refund. The communication with Lotus Leggings Customer Service was unsatisfactory, with them not answering my questions.

Lotus Leggings gave me this return address (see pic):
ATTN: Lotus Leggings Returns
2216 Dunmore Court, Highpoint, NC 27263.

However, a Google Map search of the address reveals an empty field in North Carolina (see pic).

Dug up the original parcel, and the sender's address on the original Lotus Leggings parcel is (see pic):

Mr Zheng, Bei ling xin,
qu, Wuyi, Jinhua, Zhejiang
China 321200
** Tel (?) 15268612176 **

A Google search of the telephone number links to this company in China:
"Yiwu Moshiner Network Technology Company Limited - China Leggings"
With business listings:
http://www.manufacturers-directory.com/p-165438.html
and
http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/

I guess there's not a lot I can do.

Lesson learnt. As a regular eBay user, who has done business with Chinese sellers, I have to say that the only way to do business is via eBay/PayPal, which offers the customer much more security.

NB. The Lotus Leggings Facebook page is censored, so individual negative posts or reviews are never or very rarely shown. However, you can add a comment elsewhere, amongst the mass of comments under a new folder, for example, starting the comment with positive words, e.g. "Happy returns...", where it's less likely to be detected by Lotus Leggings, and will remain there for a while for others to read before it's deleted.

Lotus LeggingsLotus LeggingsLotus LeggingsLotus LeggingsLotus Leggings

Updated by Rachelle1, Jul 17, 2017
The building in the background of the Google Maps pic seems to be registered as a furniture shop, nothing to do with Lotus Leggings.
Complaint comments Comments (0) Complaint country China Complaint category Clothing, Shoes & Acc

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Lotus Leggings Logo Lotus Leggings
Customer Care Service
Room 301, Unit 3, Building 52, District A, Qingyanliu, Jiangdong Street
Yiwu Zhejiang
North Carolina
China - 322000
+86 0579 8520 XXXX
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