lotto-software-download.com / Credit card fraud
lotto-software-download.com is anonymously registered with Godaddy.com
The trial version is supposed to be good for 30 days, but it required a serial number after only 1 day.
Using the "Buy Now" button on the sites purchase page, I bought this lotto software on 4/27 for 95 Euros ($131.19) and was promptly billed by and received an-email confirmation from paypal international. The paypal receipt list the Merchant information as a Slovakian, Ivana Csanyiova with a domain name of [protected]@guaranteedbettingtips.com whose registrant is domains by proxy.
According to cnet, the software manufacturer is: Kredon Ltd. (http://www.kredon.eu) that "is a small company established in 1997 located in Bratislava, Slovakia. From year 2005 we have built few hundreds of products online both for organizational customers as well as home users. Our flagship product is Lotto Software available in five languages".
The site suggest that paypal is supposed to automatically provide the serial number with payment, but that if it does not, to contact customers service at [protected]@lotto-software-download.com, which of course I did on Friday when I did not receive my serial number automatically. The site also suggest that support staff may be unavailable on the week-end, and as I purchased my product on Friday, I waited until Monday for a reply to my request for the serial number but it was not forthcoming. I have continued following up, but they are totally non-responsive.
According to the website, the point of telephone support is Digital River, but when I contacted them, they said as the payment is not processed by them, they had no record of the transaction and cannot assist. So obviously, that customer resource reference is simply false.
So, I have continued to contacted the vendor (who refuses to respond) and filed for reimbursement.
Do you want to go through this? If so, buy this product.