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LostMyDoggie

LostMyDoggie review: Stay away from this website if the dog gets lost 13

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Author of the review
1:30 pm EST
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We couldn't find our dog so I was in the process of listing her on lostmydoggie.com. I had put in all the initial information including my credit card and was putting in a photo when my husband walked in with our dog. I tried to cancel the listing but was charged $35 to cover "upfront costs" although it was unclear to me what exactly that entailed, especially when I was just putting in the information. My advice to anyone with a dog is to spend a few dollars and get a tag with the dog's name, the owner's name and contact information and stay away from this website if the dog gets lost.

13 comments
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Sarah Mattie
, US
Aug 20, 2020 3:59 am EDT

I'm willing to do anything and everything to find my Lucy . Siberian went missing 8-18-20, Jaynes drive area Grants Pass

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conniemay
, US
Jul 22, 2019 2:06 pm EDT

Not a scam!
And I work with rescues as a foster!

I have used them several times with my Great Pyrenees getting out of the farm either by going under or over an electric fence (or through it!)

The last time I had a new youngster here who jumped over the 4 ft electric fence three times, with the last time disappearing for 10 days.

I use the free services and put out a professional looking flyer in every gas station, grocery store, vet, police station, post office and printed out 100 for every mail box in the area and spent the day driving and putting them into boxes. The poster went on my farm page on FB as well.

It was shared over 100 times locally.

I was called about every white dog out there roaming around, every pyrenees people found and even got a call from a vet over 80 miles away. I picked that one up since it could go into rescue and had been hit by a car, needing a leg amputated.

In the end I was swamped with calls about my boy and went to pick him up at 11 pm one night. He had traveled 17 miles and across a major river.

If you have some other system that works better, please let us know.

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beachin
, US
Feb 11, 2018 9:16 pm EST

I posted with you and upgraded at 6:43 pm on Saturday the 10th. I then went outside and found my cat in 30 minutes. Why are you collecting any money when I canceled and did not pay a reward? That seems kind of like taking advantage if there ever is a site. Also, I checked up and the places you said that you sent emails or faxes to and out of 10, no one received anything.

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Mystic Vision
, US
Jan 01, 2018 7:00 pm EST

Looks like a scam to me too. And they robocall people in violation of the DoNotCall list. Stop calling me!

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Cali Clone
, US
Jul 29, 2020 10:49 am EDT

It's not a violation. Research it.

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Brenna Youngblood
, US
Jun 12, 2017 5:33 pm EDT

I'd stay away from MyLostPetAlert.Net too.

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Brenna Youngblood
, US
Jun 12, 2017 5:30 pm EDT

Looks like they made another website. I was sent this after posting an ad on Craigslist about my lost dog. Sounds awfully familiar. Makes me so made.

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NoScams4me
San Francisco, US
May 10, 2017 3:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received two emails from people claiming to have used the 'lostmydoggie.com' website. The emails were from different people, but the text was 99% the same! This website is clearly a scam. They are paying people to respond to craigslist lost pet postings and try to lure them into using their website.

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Tammy Beckner
, US
Mar 15, 2016 6:00 pm EDT

There is free services that cover emailing and faxing business within 20 miles. The next level of service costs and has added benefits. i was offered a discount on the next level and I'm thinking of doing it. There are 3 or 4 pages that you enter information on before clicking finalize.

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All Animal Refuge
, US
Sep 24, 2015 3:11 pm EDT

Unfortunately the person who wrote that her card was charged while she was just putting in the information is not telling the truth. The credit card is NEVER charged until you finalize your order, and before you finalize it, the company makes it clear that there are no refunds under certain circumstances. She's just mad at herself that she messed up so she's trying to blame the company. I run an animal rescue and I've used LostMyDoggie.com several times over the years, and they have ALWAYS been completely professional, caring and honest. If you lose your dog, the first thing to do is set up an alert with LostMyDoggie!

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Karla Inchingalo
, US
Dec 01, 2020 10:34 am EST

You must work for them, stop trolling that poor woman, the company is a SCAM

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sheila_h
Cleveland, US
Jul 20, 2013 4:08 am EDT

They are not at all a scam, I used them when I lost my little puppy and they were so caring. They have so many free things you can do on the website that really help find your pet, how is that a scam? They help you find your pet by faxing and emailing pet businesses ALL FOR FREE, if it wasn't for this website, I would have never found my puppy. I support them wholeheartedly.

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Chrissybb
, US
Mar 09, 2018 5:05 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of sheila_h

I used them as well ONLY I found my dog at the pound NO ONE in the area received calls. When I found my dog at the pound I had a FIT because I was NOT notified & when I asked WHY the response was we were NOT notified.
then lost my doggie updated my status to reunited! even though they did not do it they had NOTHING to do with finding my dog
and still have not refunded my money see email below:
I did that and palm beach animal care and control is on that list. which I WHY I am upset. The call I received WAS on my cell phone. this whole email is going on every blog known man. and my dog was found no thanks to you people. it took me going to peggy adams and them looking in animal control's data for PEGGY ADAMS to tell me where my dog was. Not happy want a refund.

From: LostMyDoggie.com
To: >
Sent: Wednesday, March 7, 2018 9:34 AM
Subject: Re: LostMyDoggie.com Comments

I am sorry you are so upset. The phone calls went out yesterday, March 6th, at 10:00 a.m. and the radius was 8/10th of a mile, just shy of a mile. The radius of the calls is determined by how many people in the area have listed phone numbers. Your kids would not have received a call because unless their numbers are publicly-listed, the cell phones would not get a call. Attached please find the address-phone log of the phone numbers we called in connection with your lost pet alert.

There are a few reasons why someone would not receive a telephone alert:

1. They do not have a land line (home phone), or they have not registered any other number with the appropriate agencies. Our proprietary system will call the main emergency number that is on file with the credit bureaus and/or the utility companies. (This will include landlines, cell phones, mobile devices and voip phone systems, as long as they are listed.)

2. Non-published service: If a household has a land line that is not published in the Directory White Pages or Directory Assistance (411), this household's land line won't be available for calling. It must be a listed number for us to access the information.

3. They were called, but did not answer and did not have an answering machine, or the line was busy. We retry busy and no-answer numbers, but if they do not answer or the line is still busy, they will not be reached.

4. Someone in the household may have answered the call but did not inform others in the household of the nature of the call.

5. They are on our Do Not Call list.

Faxes and emails are computer-generated and are randomly selected from a list that is in our very large database. We do send out the faxes and emails that are listed in your account, but we have no control over what happens to them on the receiving end. To see the list of places we faxed and emailed, just log into your account and click on 'faxes/emails'. You'll also notice that if people from the general public in your area have signed up to receive our flyers (we call this the Pet Rescue Team), then additional emails would be reflected at the bottom of the list.

Please keep in mind that most facilities have more than one person working there, and whoever received the fax or email may not have shared it with others in the facility. We also find that not everyone at the facilities is even aware that a book of lost & found pets might be kept behind the counter and that the flyers are simply placed in that book. Also, sometimes faxes fail and do not come through on the receiving end, even though we sent them. Some facilities that are in your area may have requested to be put on our "do not fax" or "do not email" list, so of course they would not show up on the list of places that we sent flyers to. Employees at those facilities may not be aware that higher-ups contacted us and requested to be removed from the notification lists.

Our free fax and email service is meant to help get the word out, but it cannot replace all the hard work it takes to physically get out there and look for your pet. It is especially important to go in person to all shelters in your county, and to look at the photos of animals in their sick/injured area, as well. Do not rely on their websites or on what someone may tell you on the phone. There are too many people working at the shelters for each person to know everything about every animal that comes in. You must go in person every day or two to look for yourself. It is painstaking and difficult work, but your diligence will be worth it.

If you have any other questions, please do not hesitate to contact us.

Sincerely,

LostMyDoggie.com
LostMyKitty.com

Sincerely,
LostMyDoggie.com
LostMyKitty.com
info@lostmydoggie.com
http://www.lostmydoggie.com
[protected]

-----Original Message-----
From:
Sent: Wednesday, March 7, 2018 2:35am
To: "LostMyDoggie.com"
Subject: Re: LostMyDoggie.com Comments

here is all the info below and the last 4 of the card that was used is 4155. Exp 08/22. btw still no neighbor alerts
current picture.

Order Status:
PROCESSED (see on site)
Order Number:
198431
Broadcast Time:
03/06/18 10:00 AM EST
Found Status:
STILL MISSING
UPDATE TO REUNITED
Alert Type:
Lost Pet
Pet's Name:
Chula
Kind of Pet:
Dog
Pet Breed:
Pit Bull
Pet Gender:
Female
Pet Color:
White, Orange

Pet Description:

Orange and white pitbull. she is harmless and probably afraid
Missing Address:
Lake Worth, FL 33461

Contact Info:

Listing Details

DESCRIPTION
PRICE

250 Neighbor Alert
$27.48
FrontPage Ad
$6.95
FaceBook Post
$4.95
List A Reward
$10.00
Extend Listing
$3.95
Post Number
$2.95
Total Paid:
$56.28

From: LostMyDoggie.com
To:
Sent: Tuesday, March 6, 2018 10:41 PM
Subject: RE: LostMyDoggie.com Comments

We're unable to find an account for you under this email address. Can you please provide us with the ID number? Or if you registered under a different email address, please provide that to us.

Sincerely,
LostMyDoggie.com
LostMyKitty.com
info@lostmydoggie.com
http://www.lostmydoggie.com
[protected]

-----Original Message-----
From: info@lostmydoggie.com
Sent: Tuesday, March 6, 2018 3:38pm
To: info@lostmydoggie.com
Subject: LostMyDoggie.com Comments

I paid $56.28 when NOTHING that was promised was done! I found my dog @ the pound and when I asked why was I not notified, that I had a bulletin sent that I PAID for the reply was they NEVER RECEIVED IT. I also know that I was the ONLY one to receive the phone alert. My daughter and my son BOTH have cell phones and I was the ONLY ONE who received the alert, I know, because they were in the car with ME when mine's came through, we were out looking for the dog! I want a REFUND! Or my opinion will be voiced on EVERY blog known to man

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