SUBMIT A COMPLAINT

LoseTheBackPain / heal-n-soothe

Spata, Greece

On march this year I made the mistake of ordering a ONCE only supply of the above mentioned product which arrived promptly!Unfortunatly I received further deliveries which I had not ordeted!After sending an email to put things right nothing happened and I was under the impression that all was well!Alas this assumption was wrong!!
Today I got yet another unwanted delivery!
If this is not resolved promtly I shall be forced to take legal actions

  • LoseTheBackPain Customer Care's Response, Oct 16, 2018

    Hi Karin,

    Thank you for taking the time to leave your feedback. We request that you please contact us with your details via the link below so that we can look into this with you.

    https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new

    Thank you so much. We look forward to hearing from you.

    Best wishes,
    Eva Klein
    Customer Service Loyalty Manager
    The Healthy Back Institute
    www.losethebackpain.com

Ka
Oct 16, 2018

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