SUBMIT A COMPLAINT

LoseTheBackPain / fraudulent charges

Austin, TX, United States Review updated:
Contact information:

I used LoseTheBackPain in the past but one day I asked them to cancel my account which they never did. When I registered I was supposed to enter my credit card details and they still have that information.
They continue to send me their faulty products and charge me! I asked them to stop stealing my money but it seems like they don't care.
So I guess I have no other choice and I'm calling the police first thing in the morning.

Mi
Jun 08, 2016
Sort by: UpDate | Rating

Comments

  • Ev
      Aug 17, 2016

    Please call our Customer Service 1(800)-216-4908 so we may look into your account and see what is going on.

    If you prefer you can also contact us via our ticket system:

    https://thehealthybackinstitute.zendesk.com/hc/en-us/requests/new

    Thank you!

    0 Votes
  • Ev
      Aug 18, 2016

    Mitkus, Please fill out a ticket from this link and tell us your complete story, it is hard to assess the situation when we can not see you account.
    What faulty products are we charging your for?

    https://thehealthybackinstitute.zendesk.com/tickets/new

    Steve HBI-Staff

    0 Votes

Post your comment