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Los Angeles Times / Unethical Selling Practices!

United States
5
How low will a newspaper company go to sell more papers? Apparently, so low, they would stoop beneath credit card companies and telemarketing firms by using unethical business practices, such as targeting college students and low income families. Pasasdena City College student Tracy H. was tricked, for lack of a better word, into subscribing to the L.A. Times under the false pretenses that she would receive two months of free papers. What the L.A. Times representative did not tell her was, if she did not cancel before the two months, the paper would continue to be sent to her residence and she would be billed. This is not an isolated event; on the contrary, students are being deceived time and time again. Being an English tutor, I have noticed many international students are falling for this. Though not fluent in English, they claimed they were not told they would be billed after the two month period had ended. I canceled her subscription, several of my students', and finally my own as well because I will not promote nor support a newspaper company so unscrupulous that it would stoop to a level so low one could now put them in the same category as telemarketers and scam artists. I expect two letters of apology, one for her and one for myself for the hours of wasted time trying to bring closure to this matter. I could not be more disappointed in a company which informs the public of the same kinds of injustice and hope they will change your ways and return to being the admirable company I once thought them to be.

I have sent them many letters and e-mails concerning this matter and have not received a single reply. The fact of the matter is, subscriptions are being sold to students with little to no English skills and are lured in by the "2 months of free newspapers." It is not just one LA Times representative who has misled students' by failing to inform them that if the subscription is not canceled within those two months, they will be billed for the papers delivered thereafter.
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