SUBMIT A COMPLAINT

L'Orealloreal hair color 7g

I purchased this product at a Walmart in Apopka, FL just a few days ago.

I opened the box to use it yesterday afternoon (2/4/2017). Upon removing the hair coloring products, I noticed that the inside of the box was spotted dark browning from leakage. I determined that the Color tube (#2) had leaked into the box - bottom of tube was crusty from leaking the color.

Figuring it was ok to use, I removed the cap and opened it. When squeezing the product into the #1 container, more color started oozing out the bottom of the color tube. It became impossible to use the product.

I have used this product for many years with no problem. I am concerned that your quality control is lacking these days.

I want a replacement of this product since I could not use it.

I attached photos after discovering the leak in the box and the leakage of the tube.

Ginger Barnes
7918 Torro Ct.
Orlando, FL 32810
[protected]
[protected]@msn.com

L'Oreal
L'Oreal
L'Oreal
L'Oreal
L'Oreal

Gi
Feb 05, 2017

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