L'oreal / couleur experte express

Watertown, WI, United States Review updated:

Just purchased this product, followed the directions perfectly and my hair is the exact same color it was before I started. I'm very disappointed with this product. I have used other products in the past with great results. I just wasted 14 dollars on a product that doesn't work. It’s a shame that a company that is known for excellent products would sell something that doesn’t work. I am on a fixed budget so spending $14 is a lot for me. I figured I would get my money’s worth knowing the products you produce.

Oct 17, 2017
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  • Po
      Oct 18, 2017

    It is general knowledge that not all beauty and hair products will work for everyone. What may work great for Person A, may be a spectacular failure for Person B. You could attempt to bring the packaging and receipt to the store of purchase but it is unlikely they could do anything for you.

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