Lonely Planet Global / guide books
I ordered 3 guidebooks online and after two months of waiting they still have not arrived. For EU delivery LP doesn't offer package tracking. They just put them in the mail, hope for the best and do not take any responsibility when something goes wrong. I have contacted them many times and the only thing they respond is that they do not take responsibility when a shipment goes missing and I need to order (and pay) again. Maybe they just have not shipped the books and this is their way in making easy money.