Unauthorized credit card charges
Dear Sir/Madam
Like the others in this website, I signed up for a training package with Logix9.com for US$2995 on 19 March 2016 @ 6.01 their time in Arizona.
Immediately I called them I want to cancel on 21 March 2016, because I told them I will am not confident of doing internet marketing. They told me I can not do that because I have already sign the contract electronically. A guy called Eric from the company called me on 22nd March 2016 to conduct a training session. I found out it's a scam only when I came upon this website.
Already ask Citibank Spore to block my master card and they are investigating the credit card transaction and a recharge. Citibank personnel also informed me Logix9.com also loaded onto my card for amounts of US$29.95 and US$1.95.
Really will appreciate if you can kindly help me .
Thank you
My Name : Pak Yin Pheng Lorna
Contact no. 65 [protected]
email : [protected]@yahoo.com.sg
Best Regards
Lorna Pak
P.S having dragging or upload the receipt to this site. Please help if possible. Thank you
Two individuals from BBB have been most helpful, even though I am not an American citizen. Their response have been very prompt and effective. They helped me recovered (within 1 week), half of the amount of US$2995 I paid to Logix9. The balance will be settled by a chargeback from the credit card company at a later date. I am most thankful and appreciative of their assistance in resolving this issue.
Fraudulent charges
I paid money in order to get training from Logix9.com. They asked many questions about me, my personal details, and credit card info. Only now I realize how suspicious it was. At first everything was quite good. But after a year when I already finished training I found that this company took extra money from my credit card every month on a total sum of $5, 000.00!
yes QV i too should of read these reviews before giving money to these people, like everybody else I paid them (this is in AUD) $2.64, $122, 45 for the training center, then I see they are taking $40.99 out of my credit card thats twice so far ...but wait there's more ! because I couldn't understand or how to start my website they asked if i wanted a one on one trainer at a fee $1056.56 which i said yes ...they will ring me to schedule a training time ... I am having second thoughts this is stressful for me anyone got any ideas how to get my money back.
A friend of mine had signed up with logix9 2 weeks ago. Today I spoke to their representative on her behalf, and let's just say he wasn't happy with all my questions. He got very angry, and started swearing at me and calling me horrible names, and getting louder and louder over the phone. From his behavior I knew straight away that he was not a professional and was definitely a scam artist. I stayed calm and professional through out our conversation which only made him angrier. I must say that if he was working for my company, he would've been sacked on the spot. Needless to say we cancelled her credit card, and have laid a complaint with the Ombudsman as well as the Arizona BBB. Even though we live in New Zealand they were very help full and professional.
Is there any chance I can my money back for all the training and packages I paid for?
Thank you in advance
I should have known better and read these reviews before doing anything. I paid the initial $1.95 for the first step but never finished all the steps because it got too complicated with US tax forms to fill because I am a Canadian. But then I see a charge of $29.95 from my account and go investigate and they tell me that the $1.95 was for the first 5 days and on the 6th day there is a web fee of $29.95. I suspect I didn't see that in the fine print somewhere. I now know that these jerks are scammers. Anyone have any luck getting any of their money back?
QV
Be patient as the Arizona BBB took a little bit of time to do their "detective work". I wouldn't describe the time taken by the Arizona BBB to investigate the matter as lengthy. I would describe the results of their intervention on my behalf as excellent. Thanks again to the Arizona BBB, these guys/ladies did a great job!
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are real professionals unlike the scam-artist's at Logix9!
The Arizona BBB took some time to do their job, but I wouldn't describe the time interval as lengthy. Be patient as they did a great job for me, and if you have a legitimate case. They will work for you
All of them was just ### of cheating people's hard earn money, same as MikeNes, I wish to cancel within a week but they keep telling me is out from the refund policy so they do not cover on this, but shame on you, you didn't even highlighted to me during our conversation and even on your website, all you do is cheat on people's money. Although I filed a complaint to BBB but it seems no reply also.
I don't think that they have any affiliation with Amazon, but I could be wrong! I think that they are a registered company. They sure knew how to take Mastercard!
I raised the issue with the Arizona BBB and Logix9 refunded my money back. They also got their sister company "Premsys" or something like that to refund half of the web hosting fees that I was charged. All in all, I was glad to be out of it. Thanks to the Arizona BBB, without them I was getting nowhere and it was only the persistence of Logix9 that angered me enough to pursue another avenue and bring the shameful business relationship to closure. I would never do business with a company like Logix9 again!
I wanted to knew that Logix9 is a registered company and they are connected with Amazon to train their associates
The company contacted me again after I filed a complaint with my credit card company and asked them to stop giving funds to Logix9. All they wanted was for me to continue "using" their service so they could keep billing me. I refused and asked for my money back. They told me that they would cancel my account. Logix9 however did bill me again on my credit card for approximately 30$. Again, they provided absolutely nothing, I have since filed a complaint with BBB in Arizona, Logix9 is not BBB accredited.
Is Logix9 legit?
Logix9 earns 91% level of Trustworthiness
Perfect Trust Endorsement: Logix9 achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
A long registered date for logix9.com can be seen as a positive aspect for Logix9 as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Logix9's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Logix9.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Logix9.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Logix9 and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on logix9.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Logix9. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Logix9 complaint handling
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Logix9 contacts
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Logix9 phone numbers+1 (888) 313-5446+1 (888) 313-5446Click up if you have successfully reached Logix9 by calling +1 (888) 313-5446 phone number 0 0 users reported that they have successfully reached Logix9 by calling +1 (888) 313-5446 phone number Click up if you have UNsuccessfully reached Logix9 by calling +1 (888) 313-5446 phone number 0 0 users reported that they have UNsuccessfully reached Logix9 by calling +1 (888) 313-5446 phone number+1 (623) 385-8053+1 (623) 385-8053Click up if you have successfully reached Logix9 by calling +1 (623) 385-8053 phone number 0 0 users reported that they have successfully reached Logix9 by calling +1 (623) 385-8053 phone number Click up if you have UNsuccessfully reached Logix9 by calling +1 (623) 385-8053 phone number 0 0 users reported that they have UNsuccessfully reached Logix9 by calling +1 (623) 385-8053 phone number+1 (602) 557-0829+1 (602) 557-0829Click up if you have successfully reached Logix9 by calling +1 (602) 557-0829 phone number 0 0 users reported that they have successfully reached Logix9 by calling +1 (602) 557-0829 phone number Click up if you have UNsuccessfully reached Logix9 by calling +1 (602) 557-0829 phone number 0 0 users reported that they have UNsuccessfully reached Logix9 by calling +1 (602) 557-0829 phone number+1 (602) 428-6808+1 (602) 428-6808Click up if you have successfully reached Logix9 by calling +1 (602) 428-6808 phone number 0 0 users reported that they have successfully reached Logix9 by calling +1 (602) 428-6808 phone number Click up if you have UNsuccessfully reached Logix9 by calling +1 (602) 428-6808 phone number 0 0 users reported that they have UNsuccessfully reached Logix9 by calling +1 (602) 428-6808 phone number
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Logix9 headquarters428 E Thunderbird Rd Ste 439, Phoenix, Arizona, 85022, United States
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