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Locksmith / Master of Lies and Forgery-Not Locks

1 8971 Fort Smallwood Rd, PO Box 1648Pasadena Odenton Annapolis, MD, United States Review updated:
Contact information:
Phone: (443) 534-9604

Mr Joseph Horton likes to quote you one price ($250.00 for a car unlock) and charge your credit card 5 times the quote($1, 006.43) After you refuse to sign the receipt that contains the unauthorized charges he sends signed (forged) receipts to your bank and the BBB. Check out the numerous complaints filed with the BBB, Consumer Protection Division, The Federal Trade Commission and Goggle reviews! His web site claimes he is licensed and bonded-LIES!

Ro
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Comments

  • Ma
      11th of Mar, 2010
    +1 Votes

    Please call the Maryland Attorney General's office and reports this - they need as much information as they can get to take action against him.

  • Ja
      26th of Mar, 2010
    +1 Votes

    Michelle - my wife and I were ripped off by this guy and immediately copied the AG's office on a letter which we had an attorney send to him via certified letter. We have only begun to seek a resolution to this and will do so to the fullest extent allowable. Similar bait and switch type slight of hand until he runs your card. K & J, Annapolis

  • Mr
      28th of Mar, 2010
    +1 Votes

    PLEASE if you have fallen vicitim to Around The Clock Locksmith, contact Ms. Lucy Cardwell at: LCardwell@oag.state.md.us Ms. Cardwell is Maryland's Assistant Attorney General and is waiting to hear from you!

  • Mr
      1st of Apr, 2010
    0 Votes

    Please see Maryland Gazette Article dated March 31, 2010 - Section: Money

    Heading: Army bans Pasadena locksmith

    Fort Meade commander accuses company of gouging soldiers

  • Ro
      12th of Apr, 2010
    0 Votes

    Attorney General Gansler Issues Cease and Desist Against Maryland Locksmith Company
    Around the Clock Locksmith Allegedly Overcharged Consumers

    BALTIMORE, MD ( April 7, 2010) - Attorney General Douglas F. Gansler announced today that his Consumer Protection Division has issued a Cease and Desist Order against a Maryland locksmith, ATCL-MD, Inc., T/A Around the Clock Locksmith and its owner Joseph M. Horton. The Consumer Protection Division has charged Around the Clock Locksmith and Horton with billing consumers exorbitant fees, such as more than $4, 300 to replace a lock and deadbolt, and fees as high as $1, 400 simply to respond to a consumer’s request for locksmith services. According to the Division’s Statement of Charges, Around the Clock Locksmith refuses to give consumers an estimate of its fees or provides extremely low estimates. When consumers balked at paying the undisclosed fees, the company allegedly charged the consumers’ credit card without prior authorization.

    In addition to overcharging consumers, Around The Clock Locksmith and the company’s owner, Joseph Horton, are accused of falsely using a competitor’s name to steal the competitor’s customers and misrepresenting that the company is a member in good standing with the Better Business Bureau. The Consumer Protection Division ordered the company and Horton to immediately cease and desist from engaging in these and other unfair or deceptive trade practices. A hearing is scheduled for June 28, 2010, after which the Division will determine the amount of any restitution, penalties and costs that Around the Clock Locksmith and its owner must pay.

    “You can’t provide a low estimate to get your foot in the door and then charge multiples of that estimate to perform the service, ” said Attorney General Gansler. “The Order requires the company to provide realistic estimates and to stick by them.”

    Consumers should always ask for price estimates before requesting any service and be wary of companies that will not provide estimates. Consumers may contact the Consumer Protection Division to find out if there have been complaints filed against a business by other consumers. For more information, consumers may call the Consumer Protection hotline at (410) 528-8662 or 1 (888) 743-0023 toll-free.

  • Mr
      6th of Aug, 2010
    0 Votes

    URGENT UPDATE!!
    Have you been ripped-off by this company after 8/2/10? If so, PLEASE contact Ms. Lucy Cardwell of Maryland's Attorney General Office at LCardwell@oag.state.md.us
    She NEEDS to hear from YOU!! Let's FINALLY stop this guy!

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