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LocalNet / Fraudulent charges

1 United States
Contact information:

I signed up with Localnet by phone, paid for first month hook-up service with my bank card and given instructions for accessing 24 hr. tech support to get online. I continuously tried to connect with tech support & only got a message. I found out from my bank that my card had been charged immediately & I canceled my card. After several days of trying to contact localnet by phone, i gave up.

A Localnet representative called me the following month to inquire about inability to bill my card for monthly service. When i complained about not even having service & demanded a refund, Localnet refused. She told me that i would need to go online (which i didn't have access to yet) to the localnet webpage if i wanted to file a complaint. I was so disgusted. I thought i was saving a few bucks going with basic service, but i was charged for services never delivered.


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