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Local Lighthouse

Posted:    

Scam

Complaint Rating:  88 % with 42 votes
88% 42
4.4
Contact information:
Local Lighthouse
United States
Local Lighthouse is company that is building websites, we asked them to redesign our company website but instead of proper work they did nothing except taking our money. We are listed as clients on their website and they’ve put positive feedback under our name by themselves. Don’t trust this company.
Complaint comments Comments (18) Complaint country United States Complaint category Bad Business Partners

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A  2nd of Apr, 2013 by    0 Votes
I worked for this sheisty company for a short while-- the "customer service" representatives are extremely dishonest to customers. When an irate customer asked for a manager, they would just hand the phone to person next to them. That person would do the same. The REAL managers would give never give their real names to customers, only fake names made up on the spot.

The company spams review sites with fake reviews to try to hide the overwhelmingly negative reviews from actual customers. They have a big fat F from the Better Business Bureau. Local Lighthouse should be investigated and shut down.
N  30th of Jun, 2013 by    +2 Votes
I was a employee for this company and the complaint above I completely true. They train their employees to tell you whatever you want to here to get the sale. The guarantee is actually For ONE KEYWORD ON ONE SEARCH ENGINE not all 3 search engines for all 10 key words. It says Google, Yahoo OR Bing read it for yourself.". Local Lighthouse guarantees that USER will be ranked on the first page of Google, Yahoo, or Bing within the first Ninety Days of USER paying for services. If Local Lighthouse does not produce a first page ranking after a three-month time period, then the service will be extended free of charge until such time that a first page ranking has been achieved". That is ONE KEYWORD ON ONE SEARCH ENGINE. Most of the time they never get their clients the visibility they need. Also the people that are building the websites are doing cut and past work with keywords that do not have large search volumes. Its a play on words. In the same room they are also selling extended car warranties and they used to sell home security systems, But that got shut down. They have their employees on a W-2 But will not pay them hourly and will require them to be their at certain times with scheduled brakes. I you are not in at the exact time, they will immediately threaten your job.They even forged articles about good reviews and put Yellow Pages and Yelps logos and name on them. Very uncomfortable place to work. I would not recommend this job or service to anyone!!! I feel bad for the people I sold :-(
A  10th of Mar, 2014 by    +1 Votes
We have received numerous calls from these people and have nicely asked to be removed from their list. The calls come 8 - 10 times a day. Today we received yet another call and told the gentleman we had no interest and again, take us off the list. Moments later the phone rang again and the caller said he had been cut off. The person he spoke with was on another call. When asked for his number, he said that he would be blogging about the rudeness of the people in our company. Isn't that nice!! We say No thank you and we are the bad guys.
Now, is this good business practice????
A  25th of Apr, 2014 by    0 Votes
I received a call from these con artists today and they wanted to make an almost free website for me! Asked for some details, looked them up and lo and behold I find the consumer complaints about them. I wish there was a way to have some privacy in this cyber world!
N  20th of Jun, 2014 by    +1 Votes
lol wow, I love these comments!! Thank you so much. I told them i'd call them back on monday because I wanted to actually have them do our advertising. Such frauds. This is the second website that I saw these complaints. Even saw one where their employees hated them. Thanks again, you saved my butt.
N  22nd of Apr, 2015 by    +1 Votes
100% SCAM and the FTC should step in and shut these guys down. they are 100% acting like they Google. And it is wrong.

These are the same group of buys that were involved in a past telemarketing lawsuit.
A  22nd of Apr, 2015 by    +2 Votes
local lighthouse scam - charge back with your bank!!!
A  24th of Apr, 2015 by    +2 Votes
Complete scam. This company makes your a ###ic looking website that you can't get removed. They need to go to jail.
N  30th of Apr, 2015 by    0 Votes
most telemarketers are scammers or at least selling something you don't need. Telemarketing has ruined the social fabric, nobody answers a phone anymore, we have to have caller id installed on our phones just because of them. If their product or service was so good they would not have to bother us by phone. Lighthouse used a robo phone to call me.When I get a robo call I always wait for the prompt so I can talk to a real person. I am always polite, which always surprises them. I talked to a man at lighthouse for a half an hour. He thought since I did not hang up that he was about to make a sale. I keep telemarketers on the phone while I get work done, He asked me what credit card I would like to use, I said I''ll have to go get it. "That's ok I'll wait" he said and I put the phone down and continued to work on my computer, sometimes I do dishes. After a while I hung up and of course he called back. I said we must have gotten disconnected. If they think there is any chance of making a sale they will call back multiple times. This keeps them busy so they can't bother you guys. If you want to get rid of telemarketers, talk to them. Time is money for them and is the only way to get back at them..
If only a small percentage of people did this telemarketing would cease to exist. They want you to hang up, so they can move on to the next sucker. Don't hang up, just talk them to death.
D  22nd of May, 2015 by    0 Votes
THESE ARE COMPLAINTS FROM BITTER PAST EMPLOYEES I PERSONALLY WORKED WITH, WHO TOLD ME THEY WERE GOING TO POST THESE FOR BEING DISMISSED. THEY WERE TERMINATED FOR NOT MEETING THE STANDARDS OF ETHICS REQUIRED TO WORK AT LOCAL LIGHTHOUSE. THESE 2 GUYS CREATED MULTIPLE FALSE PROFILES ON THIS AND OTHER SITES LIKE BBB AND YELP TO VILIFY THE COMPANY THEY WISH THEY COULD STILL WORK FOR. THEIR COMMENTS ABOVE IN FACT DESCRIBE THE VERY TECHNIQUES THEY WERE FIRED FOR, DISCOVERED BY THE COMPANY QUALITY CONTROLLERS WHO MONITOR EVERY CALL. HOW SAD THEY COULDN'T EVEN HOLD DOWN A SIMPLE ORDER TAKING JOB.
A  13th of Jun, 2015 by    +2 Votes
This company are a bunch of scam artists. They called me representing themselves as Google Maps. They promised me that they could get my website on the first page of Google within 30 days.
Well, that turned out to be Lie #1. They didn't really do anything with my perfectly good website that I've used for the last five years. Instead, they created their own website, which was amateurish looking and poorly designed. The text they used was silly, things I would never say to a customer because unlike them, I run an honest business.
They put up a bunch of keywords I told them from the beginning are not the kinds of things my customers would be looking for. I told them repeatedly which keywords were required, they promised to get right on that, and never did. It took repeated phone calls to get them fired.
A  19th of Jun, 2015 by    +2 Votes
I had one of those bungholes call me this morning and told me he was from Google Plus. and for $99 I would be locked in for the next 6 months up on the top of all pages IDE Google Yelp Yahoo Bing and after we were with them for a year it was dropped on the $49. I told him I wouldn't be back in the office until the end of the day I run in AC company in South Florida needless to say I'm a little busy he said that offer would only be valid for 2 hours and when I told him I would be back in the office and I would go out of my way to look at what he had to send he had gotten very pissy I'm practically hung up on me!
A  3rd of Sep, 2015 by    0 Votes
Call non-stop even though you ask to be removed. Ask the what company is calling me and they hang up. Asked one time and the guy said "does it really f-in matter", then hung up on me. Run away from this scam company, they use the worst possible methods to try to get your money...
N  18th of Sep, 2015 by    0 Votes
Yeah, they are a total scam and make hardwork from guys like me very hard to communicate to people who were abused. I talk about it here https://davidscarpitta.com/is-google-calling-my-business/ about how exactly they work.
N  31st of Oct, 2015 by    0 Votes
they called me with a message, and said something about my google profile. I pressed 1 and got pitched by a sales person. they acted like they were google. scammy company
N  13th of Dec, 2015 by    0 Votes
I was about to agree to their advertising package and then we got to price which started at 250.00 but when I told him we couldn't do that, he dropped it to 99.00 for a six month agreement. All of this took place after I had given them our web address and all of our info. We had been getting daily hits on our site and now all of a sudden we haven't even so much as a like. Maybe it is just coincidence, but something seems not right.
Anybody else experience this?
Just wondering...
A  7th of Mar, 2016 by    0 Votes
Just finished the conversation with this company rep, who is using the script" one keyword.. thing. Refused to give me $792.00 refund. I am planning to take them to court, but they refuse to provide the officer to serve. Anybody tried to take them in front of the judge?It's about time.
N  20th of Jan, 2017 by    0 Votes
@Dr. Ata Kelly I managed to cancel my service and they are saying they will take me to court and report on my credit because I didn't pay all the 6 full months. Are they able to do that?

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Local Lighthouse Logo Local Lighthouse
Customer Care Service
13681 Newport Ave #8153
Tustin
California
United States - 92780
1 888 370 XXXX
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