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I got my mortgage transferred to Loan Care 2 months ago and its been horrific. I've been paying my mortgage and they said that I'm behind and ive called them twice and they can't really explain to me why. Even my payment history says I've been paying it. They haven't fixed the problem yet and i refuse to pay that extra payment they think I've missed.

Apr 12, 2017
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  • Te
      Aug 05, 2017

    I have the same problem. I have never been late and the system won't let me make a payment until I am current. I have never dealt with such an incompetent mortgage company and since I am an investor, I have had a lot of experience. I will never use Castle Cooke or Loan Care again.

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