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Loan Zoo

Posted: Feb 10, 2014 by    

taken money from my account

Complaint Rating:  78 % with 36 votes
78% 36
Contact information:
United Kingdom
My name is faye tolland and I'm making a complaint about this company loan zoo.co.uk as they debited £39.99 from my bank account I' eve
never heard of these people before and I sure did 'nt give them permission to take this money fro my account as it was my daughter's money. i'm really not happy with this and would like someone to get in touch with me to resolve this matter thank you
Complaint comments Comments (82) Complaint country United Kingdom Complaint category Loans


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A  11th of Feb, 2014 by    0 Votes
my name Giedrius Zemgulys and i want make complaint abaut company LoanZoo.co.uk.this company debitet £39.99 from mt bank accaund, and ignor my emails and calls.People do not trust this company
N  26th of Feb, 2014 by    0 Votes
I have had money taking from my account and would like it returned as I did not authorise anyone to take this money
N  2nd of Mar, 2014 by    0 Votes
I had £39.99 taken from my account from loan zoo. I've never applied for a loan with anyone and have no idea where they got my details from. I am discusted on how they get peoples details and scam them out of money. I've gone onto there website as was told by bank to call them which I cannot find a number for. According to there website they can keep trying to take the money from your account as many times as they like in 60 days. I truly think this is discusting and there website should be shut down.
A  3rd of Mar, 2014 by    0 Votes
my name is Arturs Kuckovs and Loan zoo has taken from my account 44.99 at 28. february 2014 .never heard of these people before and I sure did 'nt give them permission to take this money fro my account.
A  5th of Mar, 2014 by    0 Votes
I understand I am in the same predicament, but to honest someone including myself has applied for a loan and instead of reading the contract and terms and agreements foolishly just ticked the boxes and submitted. We have only ourselves to blame but just follow the procedure for refunds hopefully I will get it back after 30 day's. Lesson learnt
N  6th of Mar, 2014 by    0 Votes

Loan Zoo - Took money from my bank account without my authorisation
Loan zoo
United Kingdom

My name is Alex. I needed some money as I have friends from America staying with me for a week so I applied for a loan on the 28th February. I wasn't charged finders fees or broker fees. I checked my account to transfer the last of my funds for safe keeping only to find I have none. I didn't know what happened to my money until the 3rd of March on my account. Loan zoo came up. They took £44.99 from my account. I have never heard of them. They are not in my web browser. I did not go onto their website. I have no idea how they got my money. I have had to sell personal possessions for money in a result to them taking mine. I want my money back. When I found out the name, I looked online for them toda for the first time and they have no contact details. What can I do?

N  11th of Mar, 2014 by    0 Votes
I have had £44.99 taken from my account - I'm sure i did NOT authorise this - please refund my money!!!
N  11th of Mar, 2014 by    0 Votes
whats the number for loan zoo they have taken money from my bank and my bank are refusein to do anything about it...
N  12th of Mar, 2014 by    0 Votes
I have had £44.99 taken from my account, like many I tried to apply for a loan but did not agree to any money being taken frommy account. I have been unable to find a number to contact this company. How am I going to get my money back and can I be sure that they will not try to take any more money. Should I cancel my card and get a new one? Please help!!
A  13th of Mar, 2014 by    0 Votes
Do not give this company your bank details. They tooK Money from my account said i would be refunded within 30 days and ive still had no refund with it now being over 30 days. my emails are being ignored by there customer service team also.
N  15th of Mar, 2014 by    0 Votes
I had same problem now they have taken £39.99 from my account. I really dont know how
N  17th of Mar, 2014 by    0 Votes
my name is roy edwards and they took 44.oo out of my bank and was promised a refund if i dont get a loan but there is no phone number to ring or email that works need to talk to some one to get money back
D  17th of Mar, 2014 by    0 Votes
I recently applied for a loan using your website and apparently was charged for using the website quite an amount and I would like a refund because I did not tick a box to state I was getting charged and I never even managed to finish off the application form I got as far as getting a pin sent to my mobile phone, I had bills to pay out on that day which is why I was after getting a loan and now I'm double the amount in debt. also I would like to request a customer service number I cant seem to find one.
N  17th of Mar, 2014 by    0 Votes
Hi guys
My name is Paulina, I have the same problem with that company as all of you. I have manage to find the contact number to them which is 01625682005. I have asked them for refund for being charged fee for visiting they website, been promised to receive cancellation form by email but didnt happen so far. All we have to do is keep pushing them to give our money back.
N  18th of Mar, 2014 by    0 Votes
Same thing happened to me on 14/3/2014, how is this even legal. The people who work for these firms make me sick
N  19th of Mar, 2014 by    0 Votes
i had the same as all of you sometime i think we should take matters
in to your own hands and sort them out
N  19th of Mar, 2014 by    0 Votes
I have had the same thing from this company £44.95 taken from my account
A  20th of Mar, 2014 by    0 Votes
If u have had a amount taken from your bank account they should have send u by e mail a cancellation form, their TELEPHONE NUMBER IS 01625682005 FOR LOANZOO MYQUID; 02037407445 ONELINE; 08435592002 CREDIT MAZE 0844 823 6861 THE ONLY ONE TO HONOUR THEIR AGREEMENT IN REFUNDING WAS MYQUID IN WHICH THE MONIES WHERE DEPOSITED IN MY ACCOUNT WITHIN 24 HOURS
N  21st of Mar, 2014 by    0 Votes
I also have had 44.99 taken from my account does any one have there email has I haven't got no contact detail for them has I have tired to find some but I am having no luck what so ever
N  21st of Mar, 2014 by    0 Votes
I also had £44.99 taken from this company! Iv never even heard of them. I have emailed both addresses given and still no answer. I will try calling the number from above comment but not holding out much hope.

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