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Living Spaces / custom couch and loveseat

Huntington Beach, CA, United States
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Purchased many pieces from Living Spaces (complete Master Bedroom with King Sized Adjustable beds), Queen Sized Bed, TV Entertainment Center, Recliner. Based on overall satisfaction of these items, we ordered a custom sofa and love seat. After having 30 days the couch started drooping in middle making it very uncomfortable to sit in. We then noticed the cushions were all different sizes. Called customer service (numerous times) got the standard response we can send someone out to look at it for $99 (really charge me for a bad quality product), I have escalated and re-escalated and have yet to receive any call back from Living Spaces, I find this unacceptable but also a cultural norm based on other complaint boards reviewed. I want Living Spaces to come take the couch and love seat give me store credit and my wife and I will find a floor or in-stock model we would be happy with

Do
Jun 23, 2017

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