I'm on hold with them right now! What a rip off! No wonder they're in Las Vegas!
Ok, so I got both charges rectified, but it was basically because my bank rep was on the line while I spoke with them. Apparently living lean is a sister sort of company that stands on its own so you have to cancel your membership from their accounts too! The person even tried to tell me how great their service was! I almost laughed, here I am trying to get the cancelled membership I thought I'd done in March and this person is trying to keep me on board! Sometimes you just have to know when to save your breath!