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Liverpool servis washing machine / Word of warning never buy from servis!

1 United Kingdom Review updated:

Liverpool servis washing machine. bought a servis washer on the 26th of November from great universal catalogue. I was woken with a bang and a flooded kitchen I called servis who gave me a date for an engineer to visit. I had over a week to wait and was told between the times of 8am and 5pm. Long story short they should have visited Monday 17th july and im still waiting. I have called servis around 20 times and great universal a number of times. Great universal have said if its unrepairable they will replace but I need the engineer first to say this!!!! So two weeks now no washing machine still paying for it and two kids what am I supposed to do???? My only option is trade and standards. Word of warning never buy from servis!!

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  • Ve
      21st of Apr, 2008
    0 Votes

    i had the exact problem, it has been about 5 occassions where my servis washer dryer has flooded the kitchen, and it is only 7 months old. Their service is poor, i was given the run around by engineers who did not show up, had to wait ages to get through to an operator, terrible customer service. is anyone willing to complain to watch dog, they are willing to investigate our stories. If they get more than one complaint they will take the matter more seriously, if so type in watch dog inthe net, and it will come up, or email me at [email protected]

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