- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Many emails later, we're still $500 out of pocket
We bought a video talking head for our web site last year for what we thought was a one-off fee, paid by AMEX. Later in the year, we started getting a lot of random billings on the AMEX card. Following investigation by AMEX we wrote livefaceonweb an email asking them not to bill us anymore and AMEX reversed all but $500 of the random billings. It seems livefaceonweb reckons we owe them this part but it's a mystery to us. Many emails later, we're still $500 out of pocket. I wouldn't recommend this service.
Not as described - no refunds
Hi.
If you are attracted by the cheap price of $259 to get yourself a live spokesperson on your site and thinking about www.livefaceonweb.com to do it, STOP right there and read this before.
I contacted this company that operates using a quite modern site and I have to recognize that psychologically, when I see a modern website with a nice design, I immediately assume the company behind it is quite large and reliable : NO !
I made a payment of $300 to livefaceonweb.com to get a live spokesperson on my site and here is what happened :
First, I have to say : if that was to do again, I wouldn't.
Why ?
For a few reasons :
1- The video was supposed to be delivered in A COUPLE OF DAYS, it took 10 days instead. At this point, I knew that they were not reliable already. When a company advertises 2 days for the delivery, and one week after still nothing, then you know something is wrong.
2 - Imagine how angry I was when I saw that this clip that I payed $300 had to display a huge logo and link straight to their website from my site's homepage and that they refused to help me remove it ! When I told them that I judged that for $300 I did not think it was reasonnable to maintain a link from my homepage straight to their site, they had the b...s to ask me for another $150 to remove the branding !
3 - They won't accept to refund anything or to help me in getting this ridiculously big logo/link from my site : www.livefaceonweb.com is the biggest scam possible : DO NOT BELIEVE A SINGLE WORD THEY SAY, THEY WILL BE VERY SWEET UNTIL THEY GET YOUR MONEY AND THEN WILL IGNORE YOU COMPLETELY !
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Live Face On Web legit?
Live Face On Web earns 71% level of Trustworthiness
High Trust Suggestion: Live Face On Web evaluated with 71% trust by Complaints Board. Safe for use, yet remain cautious with personal data.
We found clear and detailed contact information for Live Face On Web. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Livefaceonweb.com you are considering visiting, which is associated with Live Face On Web, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the livefaceonweb.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Livefaceonweb.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The livefaceonweb.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that the technical contact email address for Live Face On Web is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
- We conducted a search on social media and found several negative reviews related to Live Face On Web. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- The use of a free email address for contact on livefaceonweb.com may be a red flag indicating potentially unreliable or fraudulent activity.
Overview of Live Face On Web complaint handling
-
Live Face On Web contacts
-
Live Face On Web phone numbers+1 (215) 355-3501+1 (215) 355-3501Click up if you have successfully reached Live Face On Web by calling +1 (215) 355-3501 phone number 0 0 users reported that they have successfully reached Live Face On Web by calling +1 (215) 355-3501 phone number Click up if you have UNsuccessfully reached Live Face On Web by calling +1 (215) 355-3501 phone number 0 0 users reported that they have UNsuccessfully reached Live Face On Web by calling +1 (215) 355-3501 phone number
-
Live Face On Web emailssales@livefaceonweb.com100%Confidence score: 100%Support
-
Live Face On Web address1300 Industrial Boulevard, Suite 212, Southampton, Pennsylvania, 18966, United States
-
Live Face On Web social media
GMS Pay Smart Biz
1 review
Biteris
3 reviews
Comlink Total Solutions
5 reviews
DME Hub
4 reviews
DNStination Inc.
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!