Live Nationpre-sale ticket

I tried buying tickets to the 5/25 Mumford & Sons concert in Camden, NJ. I signed up for the pre-sale and was given a code. I logged in at 10:00AM and overtime I tried to buy tickets with my code, the screen was blacked out. All firewall, cookies, pop-ups etc were disabled and I still could not buy the tickets. What was the point in signing up for the pre-sale when the code wouldn't work right? and now i can only get lawn seats. When I tried to call customer service (I tried multiple numbers), I couldn't get a customer service representative on the phone. And their automated phone system couldn't understand "Mumford & Sons." Horrible experience. I would not recommend this company, ever. I've attached screen shots of what happened when I tried to purchase tickets. The only way I see my experience being remedied is to be provided better tickets, but I know that will not happen.

Live Nation
Live Nation

Jan 25, 2017

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