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3.4 85 Reviews

Litton Loan Servicing Complaints Summary

52 Resolved
33 Unresolved
Our verdict: With a good resolution rate, Litton Loan Servicing generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Litton Loan Servicing reviews & complaints 85

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M
12:00 am EDT

Litton Loan Servicing Very poor service!

The case below is the newest Mortgage Fraud that is perpetrated by a new animal called “ Mortgage Servicing Fraud” and along with their predatory attorneys reek havoc on disabled, elderly, hospital patients and now even ''DECEDENTS”. They will stoop to the lowest of the low to steal not only homes, but personal property inside the homes, too. The auction process is corrupt from start to finish. There are no monitoring or enforcement mechanisms in place. These criminals use courts, judges, attorneys and even some politicians to their commit fraud and corruption without any regard for the law of the land and forgo any human decency.

A (74) elderly veteran and longstanding homeowner was sold a sub prime mortgage loan with Washington Mutual Home Loan. On October 4, 2004 my cousin died, but was not in default at the time of his death. However, WAMU was fully aware of sometime right after his death, because the post office was returning his mail back to them, marked, "DECEASED RETURN TO SENDER", After which time WAMU still transferred/sold his loan was sold to Litton Loan Servicing, LP who initiated a fraudulent Foreclosure action March 7, 2005 on a known decedent. Instead, a Petition for Juridical Probate should have been filed with the Orphans Court in lieu of filing a illegal foreclosure on a decedent.

Attorney for WAMU filed a 'LOST NOTE AFFIDAVIT WITH THE COURT. IN ADDITION, ON APRIL 4, 2006, A JASON BOURDEAU SIGNED AN AMENDED DEED OF REMOVAL AND APPOINTMENT OF "SUCCESSOR TRUSTEE AS VICE PRESIDENT AND AUTHORIZING AGENT WITH U. S. BANK, NA. However, manager at corporate offices for U. S. Bank, .indicated they had no one by that name that worked for their company. It is believed that Jason Bourdeau was an employee of Litton Loan Servicing, LP in their Default Unit and purposely left off Litton to circumvent the law with the sole purpose to defraud the court.

Litton Loan Servicing, LP authorized victims home in Baltimore was illegally entered with forcible entry and whole contents of his household was removed without a court order, sheriff's office and his family's permission. 1st Baltimore Acquisition and Prosperity System broke into deceased cousin’s home, changed the locks and stole family belongings, i.e. furniture, housewares, antiques and silverware, computer, televisions, other personal affects, (i.e. insurance policy’s, bank books, other legal document records, money, and etc.) family memorabilia and etc., and other involved by gaining unauthorized access to decedents home without permission of family.

Debra Murray, a former Litton employee who also lost her home at the hands of Litton told decedents cousin and other Litton victims have all indicated BPO's and Field Inspectors are hired out by Litton to stake out and secure homes in foreclosure. These inspectors break locks to do inspections, removed contents of homes and make repairs. Cousin believes this is the case in her cousin’s breaking and entering of his home. Cousin also believes that purchasers are same Field Inspectors that brought into her cousin’s home are the same ones that purchase his home at the Auction Sale.

Purchasers has a business called 1st Baltimore Acquisition and Prosperity Systems run a scam artist real estate outfit are located in Baltimore, Maryland. Cousin has checked records with the Court of Deed and Records and has information indicating that purchasers have many other properties in their name that they acquired from Tax Sales . Victims home was fraudulent auctioned off, April 11, 2005 for a low-ball auction by sub trustee lawyers, “The Friedman Law Firm, attorneys for Litton has unclean hands and is believe to be in cahoots with Purchaser’s named above that bid on my cousins home at Auction sale defaulted on their loan settlement agreement contract for up to (5) months.

Victims next of kin filed her appointment of Personal Representative with foreclosure clerk's office and informed the court that victim was deceased. She also, asks for a MOTION TO VACATE FORECLOSURE, EMERGENCY INJUNCTION TO STAY AND HEARING. The court ignored and/or denied all of her court actions. The court also did not remand case to Probate court as required under ESTATE AND TRUST LAWS OF the state of Maryland. This should have been done in lieu of filing a foreclosure action, since WAMU, Litton, U S Bank, NA, as trustee, and sub trustees were all aware of victims death before filing foreclosure action. Alvin Friedman, attorney for Litton sent written correspondence to the hospital and Shock Trauma unit were victim was hospitalized and also later died.

Cousin of victim, as PR requested HUD COUNSELOR'S to ask Litton and its lawyer's to reinstate victims loan so she could recoup her family members home. Again, lawyer's ignored cousin's request and asked court for a resale that was granted on September 8, 2005. The lawyer has posted resale for October 14, 2005 in the Daily Journal. When cousin telephoned attorneys to verify Resale, she was told at the last minute, attorneys canceled Auction Resale without notifying her or the court. She was also told during telephone conversation that defaulted purchaser had came up with loan financing for victims home sometime in late September 2005 or early October 2005.

The auction purchasers multiple listed victims property with real estate outfit name Icon Realty located in Baltimore put home back on the market for a resale for twice the price, which is PROPERTY AND LOAN FLIPPING. Defaulted purchasers did not transfer DEED OF TRUST or title out of victims name UNTIL NOVEMBER 11, 2005. However, it was a deliberate and intentional act Litton, its lawyer's and with the aiding and abetting of the court kept cousin from intervening to save her victims home. Even though under the law as Personal Representative she had full rights under the law to take control of her family member's estate and protect his estate.

Finally, an attorney claiming to be an auditor whom the Baltimore Circuit Court clerk claimed they did not know, as well as the City Comptroller's Office was hired by The Friedman Law to handled the Accounting Report for the distribution of Auction Sale. The Accounting Report he compiled was flawed and fraudulent and did not include the theft of my relatives personal property.

So called Auditor overcharged late fees, interest, foreclosure/auction fees, and attorney fees which is illegal racked up over $17,000 illegal fees. I requested that he include in his report the theft of my relatives personal property. However, he became very agitated hanging the phone up on me. Since there is no monitoring by the court or any one else for that matter, he was aloud to get away with this.

After stealing the decedents home and all of his property inside. The poor deceased man didn't even received a decent burial. Instead of the hospital trying to locate his family, they use his body for research and then cremated him leaving his ashes at the Corner's Office with a bill rendered for their services.

The cousin said, she will never rest until she and her cousin get closure and also justice for what happen to him.

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Cmarissa
Sunrise, US
Apr 19, 2010 10:36 am EDT

I think for what I have seen with Litton loan, the times i have delt with them on the phone or via email, they are the must RUDE people of all, no matter if u pay your bills on time every month with my mortgage, still i constanly call them because every 2 month they ask for proof of my flood insurance and there i go and provide this information to them, and when i called them tol ower my interest becaue i do pay my bill ontime, but my mortgage is too high the interest they say plain NO, no wonder are so many peopke that are walking away from there homes, and letting them go of foreclosure is bercaue they don't give a damm about helping p eople at all...shame on Mr Litton and shame on our president.

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Dwana Washington
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Jul 29, 2008 9:58 am EDT

To Whom It May Concern:

I really would like Mr. Larry Litton to receive this information. Is it possible to submit this email to Mr. Litton?

My name is Dwana Washington, Acct #[protected]. New loan customer from Freemont Investment.

In March I had a tragedy that occurred that was totally out of my control. I was diagnosis with having an aneurysm on the left side of my brain. I was hospitalized and treated. Well over 5 months I was ill before and after the emergency procedure. During this time I lost my car and possibly losing my home. I called today trying to figure out what can I do to save my home. Friends informed me during their bad times the requested a modification. I called today regarding a modification and I was told my property value was 63, 000 and the limit was 58, 000 and I’m a couple of thousand dollars beyond the assistants in having a medication done. She assured me it was not based on my income but the home. Which is totally out of my control.

I’m a single mom with 3 kids and was able to provide a loving home for my family and me after my divorce. My family and I would really like to keep this home and I’m asking for a miracle at this time, please, is there anyway a modification can be done. The agent has all my information regarding a modification.

I’m sorry but this situation was totally out of my control. I’m just asking for you all too please work with me. This sort of tragedy can happy to any one of us which can change each one of our lives like it has done mine.

I pull the below information off the internet and hoping Mr. Larry B. Litton, Sr. can make a modification possible.

CORPORATE INFORMATION CENTER
At Litton Loan Servicing LP, we are committed to high quality loan servicing and top-notch customer service. Current Founding Director Larry B. Litton, Sr., who is dedicated to serving the families of the Houston area and helping them maintain their dreams of homeownership, founded our company during the economic recession of the 1980s. Our company has grown considerably since then, and we now service customers throughout the United States. However, our dedication to Mr. Litton's vision and mission is as strong as ever.
Our employees are the key to fulfilling our vision, and we are committed to their training and development. They are our most valuable resource.
We invite you to use the menu on the left to discover more about Litton's history and philosophy, as well as find opportunities to join the unique corporate culture that defines Litton Loan Servicing LP.
Copyright Litton Loan Servicing LP. © 2008. All Rights Reserved. All other trademarks belong to their respective owners.
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judith Tobias
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Jun 09, 2008 2:55 pm EDT

I agree with you fully. I too have a matter just a unscrupulous.
We here in Pennsylvania must take action on our own. No federal, state or county office has agreed to assist. May God bless you in your aid to bring not only closure but to expose these culprits for who they are. Matt. 18:19 says when two or more agree we can ask anything in His name and He will come in the midst and (handle it) my words...

Judith

ComplaintsBoard
M
12:00 am EDT

Litton Loan Servicing Loan terrible practice

It took my husband and I 13 months to finally receive our new loan modification from Litton. It was a horrible mess.. not to mention stressful. The individuals within their various departments (loss mitigation) are very unprofessional and lack the knowledge necessary to help you with any questions. Also, they do not return phone calls. We were fortunate enough to receive an email address from an individual within the Loss Mitigation department and we began to correspond via email rather than over the phone. We saved these emails and it was a good thing that we did - at one point, we did not think that the loan modification was going to be processed and it was only because we had this email trail that we were told that Litton had to honor the loan modification. They were worried about us taking legal action against them. Needless to say, we cannot wait until we are in a position to refinance.

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edgar s heitman
,
Nov 14, 2008 3:22 pm EST

seems as though you might want to change your tune given the big picture present today
nov 14 2008

ComplaintsBoard
R
12:00 am EDT

Litton Loan Servicing Dealing with Litton is a nightmare!

Litton loan has used mental terrorism on my wife and me I'm losing my home after 23 years when they bought the loan from option 1 its been a nightmare thy give you the runaround tell its to late to do any thing knowing we can not fight them I'm struggling to find a place to live close to work. Need to keep going for my family. Its sad that Litton loan needs not answer to nobody. They seemed to have more power then the government. When you work hard an honestly trying to stay on top of all expensive's which is not easy these days. Litton says get out now you haven't moved yet [even before any legal action was done] i have a good job but now under pressure to work and look for a place and dreading coming home and seeing my wife and kid locked out of the house. This is not good for me, you the country. More homeless families is not healthy [I might be one soon]. God bless America.

Read full review of Litton Loan Servicing and 4 comments
Update by RJ
May 01, 2007 7:12 pm EDT

I really don't think i can help, but they use mental aggression and big bucks on there side. So far on my side thy use legal bs and turn it around to make them look like the victim. There very good on flim flam. I'm 50 with a handy cap wife and a 12 year old i'm doing what i can to keep a roof over there heads. Your kids are very important. The unsettling truth that a company can do as much as it can to destroy a young or older persons life's future is beyond my reasoning. I don't have the fond's to fight them [not yet but will in time] hang in there it only gets better but it tacks time. Your young ones future is very important stay strong or thy will take all... I wood like to know what politicians or big wigs have holdings in litton [dem or repu ] interesting thought ... Not much help... Good luck and god bless america [we need our country back ]

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Pray for Justice
, US
Aug 25, 2011 9:16 am EDT

Litton is a total and complete nightmare. One person tells you one thing and another person tells you something else. Nobody has the story right. We made every single payment on time per our agreement and they still insist we owe thousands of dollars in late fees. They are insane! I spoke to one of their reps about a month ago and ended up in an argument because she was honestly the most insensitive, evil person I have ever dealt with in the mortgage industry from any company EVER! We are going after them big time- writing to our attorney general, our state and federal senators, the list continues. I pray that justice will be done with them.

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daniepan31
fenwood, US
Mar 25, 2010 5:49 pm EDT

after waiting a Year for my loan mod to go through, and numerous papers sent in over a over..i was notified by litton that i qualify for their modification and the government modication programs. I reuested writing detailing the two programs so that i could review my options. they will not send me my options in writing, and I was told I have 24 hours to decide if I want to go with Litton's program! I am convinced this company is run by a bunch of drunks working out of somebody's uncles basement! i have been told one thing by on person, and then a completely different thing by another. I have spent countless hours on the phone with them, done everything that i was supposed to do...and waited and waited..all to be told I have 24 hours !

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BOB
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Oct 06, 2008 11:35 pm EDT

My daughter has loan with LITTON, I wish I never heard of them. Never return calls, never nofity you of a problem, etc. They have a real neat way to steal your money. Modify your payment and always report you late to the big 3 credit services.
They send you papers after waiting for days and then state that you must sign then immedately or your agreement is void.
I read a modified payment agreement and sure enough there it was, we do not have to notify you. At least honest crooks have a gun, these people live under a rock. They keep charging you late fees even after you sign the new agreement, so even if you make a payment on time to them they still charge you a late fee and report it .

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Barbara Watts
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May 04, 2007 9:05 am EDT

My loan was sold to Litton Loan Servicing back in December 2004. Before the loan was sold I had made my December payment to the old company Providan.

Litton clam they never receive that payment. Even after sending them a receipt showing that payment was made. Litton has been charging me $89.00 a month for 3years because I refuse to pay for that month again. I can not refinance my home because my credit score is so low because of this. Every loan company tell me that it looks like I can't make my payments on time. I have been fighting with Litton concern this matter for 3years and is still fighting. I have even joint a class action.

ComplaintsBoard
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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Litton Loan Servicing - Predatory loan practices

(1) Litton added additional charges on to our account after our agreed to loan modification... to this date they have refused to remove the illegal charges. (2) Even though we paid for our own insurance Litton added insurance to our account costing three times the normal premium charged by our insurance company... they finally removed bogus insurance...

Read full review of Litton Loan Servicing and 47 comments
ComplaintsBoard
M
12:00 am EDT

Litton Loan Servicing Delinquent payment on my credit report

I was hurricane kitrina victim. Litton loan and many other companies offer programs on paying your bills to help get your life back in order i have a mortgage loan with litton. When i sign up to the program with a gentleman name milton scott i was told that it would credit. Well a few month later i denied a loan from a bank because litton put delinquent payment on my credit report and i need your help to get litton to clear my credit.

Company details:
4828 loop central drive, houston tx 77081
phone [protected]
fax [protected].

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jeremygiaco
Jacksonville, US
Nov 25, 2009 12:16 am EST

I have had all of the same issues with Litton. My loan was sold to Litton, though i've never missed a payment. I requested to be considered for a loan modification in February 2009. Finally by July, the arrangements to start paying a modified loan amount were made (on a trial basis). I've never missed a payment before or after the modification program. Now I am looking at my transunion and equifax credit reports, only to find that since (admittedly by Litton) the computer systems used for sending foreclosure notices and generating collection calls are not tied to the same systems that are used for the modification program. This must be why my credit report shows me in good standing (via comment), but also shows I havent made a payment since July! I am beyond frustrated with these crooks.

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edgar s heitman
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Nov 14, 2008 4:05 pm EST

look guys i mean no disrespect to anyone but lawyers can solve problems more quickly than you can being frustrated about whats happened to you, , , --FEMA LET DOWN A LOT OF FOLKS YA KNOW
AND I KNOW YOUR ALL TRYING TO GET A ROOF OVER YOUR HEAD TOO!
AND THE LADY WHO WANTS TO PAY--COMPLICATED GET A LAWYER TO HELP YOU OUT!

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edgar s heitman
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Nov 14, 2008 3:52 pm EST

all of you get a frigin lawyer for gods sake now!

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litton you are wrong
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Mar 17, 2008 9:41 pm EDT

Hey everbody that mr. larry litton has messed over, why don't you go to hcad.org (harris county appraisal district) and get his address in pearland, tx and personally let him know you all know where he lives & go over to get your money back, paperwork straighten out or just kick his *ss.

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victoria
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Feb 01, 2008 4:23 pm EST

My letter to Litton:

To whom it may concern:

After months of frustration with your company as well as Titanium Solutions. I have finally decided to write this letter and send it to all departments of
your company. I am hoping that one person will take this matter seriously. I will also be sending this letter certified to you as well as faxing the information
to the department supposedly handling my case. I have been ignored. Not listened to. I have been trying to make a payment to your company for almost two months now. (FULL PAYMENT) of the past few months I have been unable to pay due to the constant problems of Litton telling me I cant make payments certain ways. I am trying to give you my hard earned money and you wont accept it. I have put all of my Loss Mitigation paper work on file with Titanium and when it came down to me making the payment they told me I wasn't making it to them I was making it to Litton. When I spoke with Daryl of Litton Loan, I explained my story about what had happened and the time wasting of trying to go through Titanium and how frustrated I was and just wanted to make a payment. Well Daryl told me he would get back with me and I called for three days straight trying to get through to him. When I finally had to have someone at your service email him he called me back with a "payment plan"...Apparently my mortgage has gone from a 6.5 - 8.9 in a matter of months and also his payment plan was my payment going from $1214.10 to up over $1700.00? I hardly believe this is a payment plan that someone who is trying to come to agreements with your company is to help? So when I asked him how this would help me he said, well have you discussed your situation with Titanium. I just about flipped out on him because for a half an hour I explained to him how I couldn't get through and get anything done with Titanium and how I wanted to get this handled through Litton. It was as if he didn't listen to anything I said and came back with some payment plan, that a person in foreclosure can hardly afford- and just expected me to deal with it. I am able to pay what is over due and I have been for almost a month now and I keep getting harassed, my house is now up for trustee sale and I have people banging on my door to try to purchase it. I recently had an appraisal done on the property and due to market conditions the 990 square foot 1973 condo is going for a little over $114,000.00 The 1214 square foot unit just short-saled at around $52,000.00 I believe. My loan is for the amount of $210,000.00 in which I have put $25,000.00 down and also have been paying only on interest to your company. It is amazing to me that you are going to raise my rate now to an 8.9 and continue to change my payments every 6 months. I am willing to pay you the amount that is overdue if we can come to some sort of agreement, and also if someone in your company WILL LET ME MAKE A PAYMENT! I am begging you to let me give you money and I am being tossed from one part of your department, to a loan solutions company (Titanium) that sounds like it is being ran from someones home!
I want to give you money to pay my past payments. My notarized paperwork is on file with Titanium. I no longer want Daryl working on my account as he does not listen and is 100% unreasonable. I have asked to speak with corporate and they will never give me the number or transfer me to complain.

They will not return my phone calls and they even have hung up on me. They have also been rude. I have sent them a payment and they even sent my money back and said that it was not enough and that they do not take personal checks. They will not even take a bank transfer from my checking account. Every time I call I pay a ONE time fee of around $14.00. How am I supposed to recover and get you the money on a depreciated property if you wont accept it?
What was the point of sending all of this to Titanium when I finally got the payment it wasn't even a correct payment. She told me that the loan would be at 7.4% when I spoke to Litton it had went to 8.9%? I have a job and I can afford my payments if we can come to an agreement, but at this point with my property being worth around half of what I purchased it for and my payment on a 990 square foot OLD condo being $2000.00, tell me why I am not just going to walk away and go rent a larger condo down the street for $795.00? Im trying here! Im trying to pay you, I have the money I can make what I am past due on if you guys will work with me also. The amount of 3% which you will have to pay a realtor and also the money that will be lost on this condo in trustee sale or foreclosure will much exceed what you are trying to squeeze out of me. I am a hard working person, and this is why America is hurting so bad and banks are going under. Its people like me that if you would just try to hold up to your side and not try to scrape every last penny out of a poor single female who is trying
her dam nest to give you all of her money, we could see a huge change in everything if your customer service would actually listen and resolve our problems.

Its no mystery that all of our taxes go to pay the interest loaned from large banks. Give me a break here. Take my house out of trustee sale and let me at least try to hold up to my end of the bargain before you go and place this home for not even a third of whats its worth because your employees dont take the time and effort to help people PAY YOU. I will send ten copies of this letter to all of your departments until I get a response from someone who actually cares about the fact that I HAVE THE MONEY TO GIVE YOU and YOU WONT TAKE IT!

I had come out of my deep depression from being an unemployed Realtor, I have managed to get everything back on track and get the money to tend to my obligation and Litton put me right back into depression again with their total lack of cooperation. I am not able to refinance nor take out a home equity loan which was promised me from the time I have taken out this loan my payments are now $500.00 more than when I started. I used my entire inheritance from my dead grandmother to make the down payment. My property is now worth HALF of what it was. Can you imagine my frustration? Please I am practically begging you for help in this matter.

Litton constantly mails foreclosure notices and has sent my information to random people who wont stop contacting me. They have put my whole world on blast with the trustee sale. I have random men knocking on my door at all hours. I can be sure at any time Litton can claim we owe them extra money and if we cannot come up with the money while we dispute their claim we may lose our property. Its a threat that will only force YOU to lose money as none of this makes any sense on why its been so hard to resolve this with you!

Please help!

Worried and frustrated Litton Loan Client.

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victoria
,
Feb 01, 2008 4:22 pm EST

Litton totally screwed me. these were hard to find- but i finally did.

Larry B. Litton Sr.
President and Chief Executive
Officer
Litton Loan Servicing
[protected]
llitton@litton.C-BASS.com

James F. Schneider
Managing Director
C-BASS
(212) 850.7790
jim.schneider@c-bass.com

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