SUBMIT A COMPLAINT / Will not forward my package

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This company claims to be a mail forwarder. I had a package delivered there on June 5 and it is now July 3 and the package has still not been shipped. They have charged me $30 to ship my package, appear to have generated a fake DHL tracking number and my package still has not shipped. They claim that my package has left their warehouse, but the DHL number they provided says that the package has not been shipped.
I would like my package to ship.
Anybody considering using this service should avoid it. Any other mail forwarder will be better than this one. I could have walked my package to my address faster (I still do not have my package).

Jul 3, 2015
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  • Li
      15th of Aug, 2017

    We apologize for not providing you with a prompt answer for we haven't supported this forum before.
    Could you precise if the problem was eventually solved? If not, could you tell us your suit number?

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