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1.2 48 Reviews

Listia Complaints Summary

3 Resolved
45 Unresolved
Our verdict: If considering services from Listia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Listia reviews & complaints 48

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Newest Listia reviews & complaints

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P
2:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Listia Points refund by Listia

After purchase of Listia item which was claim to be 18 K white gold chain when i receive the chain a got chain to tested in Jewerly store to find ouy thay is not gold but silver. I notify Listia Seller and Listia administration of this problem and return the chain. To my surprise Listia awarded points (30K) to Seller due to that I did not ask Listia to mail this item back, That I did not went by return procedure

After checking Listia procedure ,Listia do not have any return procedure and is obvious that I got scam by bogus item but listia award points to scamming Seller anyway! I want my points to be refunded,

Desired outcome: Please refund.

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4:04 am EDT
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Listia Listia

I'm wanting my account unbanned Listia support said my account was banned

Desired outcome: unban my account

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M
7:51 am EDT

Listia Can’t refund buyer due to a pending dispute

I sent the buyer the item she bid on and 26 days later she claims she never received them when they should have been delivered to her within a week or so she should have just reached out to me before the time window of a week before payment was transferred to me and she said she would be reaching out to customer service since I was acting in a way supposedly she didn’t like I was just making a point that’s all I mailed it in a bright yellow envelope birthday card size

Desired outcome: I just want to be able to refund her and move on from this

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Is Listia legit?

Our verdict: Complaints Board's thorough examination reveals Listia as a legitimate entity with notable strengths. Despite a 6% resolution rate on customer complaints, which invites a closer look, Listia stands out for its commitment to quality and security. Clients considering Listia should delve into its customer service record to gauge compatibility with their expectations.

Listia earns 91% level of Trustworthiness

Perfect Trust Endorsement: Listia achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Listia. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Listia has registered the domain name for listia.com for more than one year, which may indicate stability and longevity.

Listia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Listia.com you are considering visiting, which is associated with Listia, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Listia website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Listia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Listia has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 48 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Listia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Listia has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that the website Listia is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.
  • We conducted a search on social media and found several negative reviews related to Listia. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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D
12:24 pm EDT

Listia Free shipping

I only do free shipping and i can not pay on items i won because it keeps saying pay 50 cents this has happened often and me and the seller are confused because i win from her a lot and had no trouble paying and have received my items can you please fix this problem for me thank you so i can pay for my item with my points

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M
9:19 pm EDT

Listia Not yet received a full refund from listia yet after 27 days

I used get it now to get something and then the seller says it’s out of stock and yet it was listed up for sale and then she sent me a gift card code for Walmart and it didn’t work it says I need the physical card to use it online the seller is a liar and she’s not agreeing with the dispute when she should have just given me a full $12 refund thanks to her I have to wait forever to get this dispute solved I blocked her online because she was being very rude and insulting me and bullying me

Desired outcome: Please refund my money that’s what should have been done in the first place

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4:34 pm EST

Listia doing surveys

For some unknown reason i am unable to do peanutlabs survey, all i get is blue balls going around in a circle . Getting very aggravated, you can get a lot of INXS. Doing those surveys .Please check into this and fix it, thank you . I have been on listia for a while now and i have won many bids and never had any problems until now . Liked it so much better the other way..

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12:16 pm EDT

Listia peanut lab surveys

I am unable to do any peanut lab surveys all I get is blue circles going around in circles . I never had this problem the old way. I earned lots of credits and won many bids. I really enjoyed it the old way . Now I can't do the surveys and you don't get as many credits . It's just not as much fun as it used to be but I'm still on here just not as much . Please fix so I can at least do the surveys . Thanks.

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4:09 pm EDT
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Listia listia

Convinced she is just trying to get free items. I told her I added extra things to the listing for her patience and that lot was worth at least 75$ and 15$ shipping. I'm very upset. I already sent the item. I will not be duped on Listia. I'll never sell again on listia because of dishonest buyers like treetrunks. I have nothing but good feedback on the same item. And I even sent extra items like blankets.

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9:55 am EDT

Listia surveys

My name is bill ford, i've been on listia for a while now. I don't really like the new format (inks) I think it was better the old way. The old way I use to be able to build up my credits to 1, 000 or more just by doing surveys and I won many bids, now I can't even do the surveys. When I go under peanutlabs to do surveys all I get is blue dots going around in circles, very frustrating, hopefully you can straighten this out. Thank you.

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6:25 pm EDT

Listia points or xnk not received after completing an offer

I have been on here for years loved it then a few changes happened ok I learned to deal with it but I completed an offer promising 625 xnk after the item was delivered. Got the item great. Now where's my points I have been fighting for months over this listia says contact the company the company says the are not affiliated I even sent screenshots from the company saying item was delivered still no everywhere I go no help and there is no customer service number to call got excited when I found one and it was disconnected so no points for me and they don't even read what I write just say go here I said I did they say it again or get nasty we told you contact the company not us but it's your xnk and the company will not help either and I am finding more and more people aren't sending things after I won I get they have seven days to get it in the mail but I have had to dispute more auctions in the last 6 months then in the last few years. I think if I don't get my promised 625 xnk when I get the chance I am going to bid and burn thru my remaining xnk then end my account this is ridiculous.

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C
2:53 pm EST

Listia can't reload credits

I've only been on here for a short time but I used to be an old listia customer and I don't understand why we can't buy credits or as you guys call them XNK. Why are we not allowed to buy credits? There's only so many things that you can put on here for auction to get credits to get things so I'm confused on why we can't buy credits. If it's not fixed soon I'm going to finish my auctions and I will leave listia and I will demean its name. Now this is ridiculous get it right.

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4:42 pm EDT
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Listia banned from my account

I told the sales that my son did this and I told him no don't do it because I can't afford it and he did it any way and with out me noing that he did it so why have I got band I want to get a phone number so I call yeal and I spend 100 dollers on stuff and I didn't even get it so I want my refund the two different people that scam me I want u to band them and give me my money back

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8:13 pm EDT

Listia listing ended: rare peruvian monkey face orchids 100 seed pack

I had 113, 197 in credits so I bid on stuff. Then I had to pay $3.88 before I could get my monkey seeds. I won another bid something I really wanted now it's saying I owe $10.88 I'm not paying again when I should of had enough credits. It was free shipping... Please figure this out and give me my money back with some of my credits or I'm going to delete my account and tell my friends and family then they will cancel.

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10:55 am EST

Listia credits

My name is Bill Ford, I have been on Listia a couple of years now and I greatly enjoy it . I recently invited my friends Sandra Ford and Bunny Edwards to join Listia . I showed them what it's all about, the different categories, how to bid, to keep and eye on bids, shipping, how to get credits either purchase or do the surveys and inviting friends to join will get you credits . They both seem to like the Idea of Listia and both seem interested to join. I have gotten both of them to join Listia and yet I have NOT received any credits for doing so . Why is that ? There is a code to use but I didn't know how to use it when my friends joined and I still don't . The code is CNLXFC which would give me 50, 000 credits for each friend that joins . I would greatly appreciate it if you would check into this and reward me with the credits I am due .Thank you very much ...

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A
4:10 am EST

Listia my account

For no reason, my account on Listia has been suspended for about 6 months.
I called them numerous times and sent multiple emails. They have no answer for me.
I want to know why exactly it was blocked and what so terrible was done by me that they made this decision?
Needless to say, several of their representatives tried to help me and understand why it happened, but they didn't help because they had no access to the database (and it's strange_. I am n a criminal and did nothing illegal.
Stop being jerks and return my account.

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4:33 am EST

Listia scammers

It's one of the worst places for both sides: sellers and buyers. There are no protection policies and everyone can do what they want.
So that's why this website is full of spammers, scammers and other different garbage willing to cheat you and get your money as soon as possible.
Of course, once you paid, forget about service and what you have just ordered.
And please, the most important thing: don't provide any personal information!

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J
9:43 pm EDT

Listia my account

I had just bought about 500, 000 credits and then my account got banned I also got rid of a 126, 000 credit item and then didn’t get credits then my account was banned

My username is jordanb782604

You better pay me directly the mount of money I spent or you can just deactivate my account

And I need at least 350 characters so I am using this to fill it up. If this is not resolved I will do something about it. You are technically stealing

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2:05 am EST

Listia my account

I've been selling things on Listia for over two years and never had any problems. I was a long time user with good reputation, but for some reason they banned me and closed my account! The worst part of this story is that no one ever bothered to contact me! They simply cancelled my account and that's all. I can't get any help from Listia support because these people have zero interest in helping me. They said that I broke their rules and did no even explain what rules, when and etc. This is terrible and I have no idea what to do. Listia moderators are terrible and they do not respect their users!

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J
7:58 pm EST

Listia rude comment and disable biding

this person had 2 auctions up i bid on them and i commented politely i bid to much on both of your auctions may i get out bid i would apprecite it if someone out bids me and 20 min. later she poster she wants me to get off listia and her 2 auctions were disabled for bidding so i want my credits back what i bid on them but she wants to be rude about that and band a true listia member for saying nothing rude about her auctions i just wanted to get out bid because i bid 25, 000 on on and 37, 500 on the other auction and i bid to much i was simply i bid more then i wanted i only wanted to bid 5, 500 but i bid way over and i was just saying very nice i wanted to get out bid please and thank you i would appreciate it if someone does out bid me i will not bid on the 2 auctions again that is all i met nothing bad about her auctions she was being very rude about my comments i posted on her 2 auctions and i want not to win her auctions i just want my credits i bid on her listing back but she wont let be get out bid so to be mean about it so no one else can bid and go higher then me she close the bidding so she could be mean to me and anyone who wanted to bid on the auctions i bid on she wants me to win the bid and she will keep my credits and not send the item that i never wish to win all she is doing is letting the auctions wind down Tull i win and then take all of my credits and i think she is not being fair to everyone else who wants to bid on the auctions she is saying i have to win it and she will just keep my credits that i bid on the 2 auctions and i do not want her to take all of my credits from those 2 auctions i just want my credits back if she is going to do all this to me and be rude and mean to me when i did nothing wrong to her so that is why i am reporting her to lisita i want her 2 auctions i bid on i want all of my credits back if you can help me get my credits back from her 2 auctions that would be helpful i want my credits back asap thanks so much for helping me and understanding me listia the 1st photo is one of the auctions i bid on and 2ed photo is the 2ed auction i bid on

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R
7:28 am EDT

Listia do not use listia!!

I have purchased some credits and made some bids. I thought that Listia was great and fun place and I really enjoyed my time there. So after many bids I finally won something! I was so happy.
The next day I was contacted by Listia customer service by email and told that my account was cancelled due to some scam activity! I contacted them and asked what was going on. They did not explain anything and refused to tell the reason. I never got the prize and they did not refund the money I paid for the credits!
These people are scammers! Do not use Listia!

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+1 (347) 253-7842

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