Liquidation.com / Beware of this company-
The products that I purchased was listed as shelf pulls. The items that I received were salvage or returns. The description of shelf pulls are items that have been pulled from the shelf at Wal-Mart etc and are still new products. The items that I received were opened and some of the Video Games were missing. Part of the auction was for 12 Guitars that work with the game systems all 12 of the guitars had been opened and were missing pieces. They will not even work. I contacted liquidation.com on 04/17/09 letting them know that I had received the items and they were not as described. They told me that they would get back to me. I did not receive an email until 04/27/09 and it stated that I needed to contact them within 24 hours or I would not be able to ship the items back. I was out of my office with the flu and I did not get the e-mail until 05/04/09 at that time I called them and explained the situation and they told me it was just to bad that I had missed the one oportunity that I had to ship the items back. They said that they had sent out call tags for the items two weeks ago. I have this in an e-mail. I contacted them via e-mail telling them that I had not received any call tags. They sent me another e-mail telling me that they had not sent any call tags out. They have given me a total run around. They have many unfair practices. If you do a Google search on them, you will find that they do this to everyone. I contacted PayPal on 04/17/09 and initiated a complaint against liquidation.com. In return liquidation.com closed my account. When I contacted them to find out why they had closed my account, they informed me that I had violated my contract with them by filing a complaint with Paypal. PayPal is how I paid for the items. They told me that if I closed the complaint with Paypal they would reopen the account. I ask them why I had to do this and they informed me that I needed to trust them to do the right thing as far as refunding my money for the products that was not in the condition that they advertised them. I still have the PayPal complaint open but I have not heard anything from PayPal yet. Liquidation.com refuses to refund my money and pick up the faulty items. I feel that they are misrepresenting the products that they are selling and it is virtually impossible to return an item if you are unsatisfied.
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