Lipozene / Unauthorized charges
Lipozene ads say...100% money back guarantee! They LIE. I tried their product and didn't like it.
I called with in the 30 day trial period and was told to package up the bottles, put a return number on the outside of the package, name and address and other information in the box and ship it Reno Navada using US Postal Service.
Well, I did just that, but I didn't have the opportunity to get to the post office when it was open, so it took me 2 weeks to get there. Still have plenty of time to ship the product back. I waited for my money for 2 months, nothing was sent to me.
When I contacted the company about my refund they said I did not send the product back in time. I explained to them I had a receipt of when I shipped the product to them and they said it didn't matter, they did not receive the product in 30 days from when I called them to return the product.
They claim that it took over 10 days to receive the package from New York. When I asked the Post office official people, they looked up the time frame and said it shouldn't have been more than 3-5 days. There were no storm or anything else happening that would have delayed delivery.
I mailed the product back on May 20th they claim it was not received until June 5th so they conveniently say it was more than 30 days. I have called twice, I have written and they still refuse to give me my money back.
I can't believe a company who wants people to try their product is giving me such a hard time returning my money. I have never experienced such a disgrace regarding people's money.
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