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Lion Rush Facilities Management
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Lion Rush Facilities Management
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www.lrfmg.com
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1.0 6 Reviews

Lion Rush Facilities Management Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with Lion Rush Facilities Management at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lion Rush Facilities Management reviews & complaints 6

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8:38 am EDT

Lion Rush Facilities Management non payment of electrical work

How is it that this company is still operating? Based on complaints on the internet, they do not pay any of the contractors they hire to perform work. Our company performed work on a Sprint building for LRFM on January 25, 2016 and still have not been paid for it. We receive no responses to any inquiries regarding the outstanding invoice. The job # is R654049. Resolution would be to pay for the work that was completed.

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mattfoley
, US
Nov 09, 2017 6:00 pm EST

If you have had any dealings with Lion Rush or AAA Commercial Property Management out of Long Island, NY, and were not paid, please contact the Suffolk County Police Department at [protected]. Detective Crane.

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8:37 am EST
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Lion Rush Facilities Management non-payment of hvac equipment

I need a physical address for Lion Rush Facilities Management Group
Addresses that have been provided seem to be for UPS delivery and not the actual business.

Our air conditioning company was contacted to install a Trane Unit in a Sprint Store. We completed our part but have been unable to collect payment of $4, 730.00.

They are a registered business with the State of New York, but we have been unable to locate the physical address.

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E
3:25 pm EDT

Lion Rush Facilities Management payment not received.

We have two open invoices dated 9/8/2015 and 9/10/2015 with authorization written on it that a check was sent out a year ago. I came in new to this and the last office manager said the company was sending checks. Still nothing and after almost a year, I have kept trying with empty promises and more lies. Brittany, Nicole, Robert - whoever they say that day is actually working, are the ones that have told me a check is coming. Sadly, all lies and now they won't even answer my emails or phone calls(this is with leaving voice mails). I have been gracious for far too long and have already reported them to BBB. We did the work for Sprint Network in Everett, WA while their name was AAA Commercial Property but recently they changed to Lion Rush, or maybe they lie more by saying their old name to hide they are frauds and scam artists?!

Our company did plumbing work for them, being authorized the starting diagnosis fee then the go ahead to work a couple days later. Not that difficult of work. It seems that the last office manager at our company had the same issues getting a hold of them and with all the same lies week after week. 'The check is in the mail' or 'The check is on its way' or even, 'I will check for you and call you back'. With no results. All I want to do is close out these two invoices and receive full payment of both, then to never receive their calls again and get the word out to everyone to avoid AAA and Lion Rush - maybe even avoid Sprint Network if they have to get payment from AAA/Lion Rush.

As a reference of terrible communication, after a phone call, I attached an email below from Brittany. She never called me like she said she would and that was the last I ever heard from her. I tried reaching out all the time, and just tried calling today (8/30/16) with no luck. Left another voice mail but I know I won't get a call back. Same old deal, it's tiring and it's sad that people can be so terrible. I have also included a snippet of one of the invoices we have for them. Simple cost but this was the starting point that carried over into another day of actual work. There is a hand-written number that is the Work Order number; this, plus work site information, was provided to us by AAA in an email. I would tell Brittany/Nicole this number and they would say, 'Okay, the check is on its way' or 'Okay, I will check this for you and call you back.' So the records are right, they confirmed the total(s), and keep lying.

This is definitely a warning to everyone out there...sadly, several companies lost tons more than ours but please protect yourselves! Thanks for reading.

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mattfoley
, US
Nov 09, 2017 5:59 pm EST

If you have had any dealings with Lion Rush or AAA Commercial Property Management out of Long Island, NY, and were not paid, please contact the Suffolk County Police Department at [protected]. Detective Crane.

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Sugar Land Electric
, US
Feb 03, 2017 1:14 pm EST

They are crooks. Still owe us over $1800 for work at a sprint network site from March 2015. They lie and say they reissue checks. Even tried going directly to Sprint who says they don't owe it because our contract is with AAA CPM (Lion Rush Facilities). Way to screw small business.

Is Lion Rush Facilities Management legit?

Our verdict: Complaints Board's review suggests Lion Rush Facilities Management is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Lion Rush Facilities Management, reviewing user feedback and how Lion Rush Facilities Management addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Lion Rush Facilities Management. Trust, but verify.

Lion Rush Facilities Management earns 77% level of Trustworthiness

High Trust Suggestion: Lion Rush Facilities Management evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

  • Lion Rush Facilities Management's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the lrfmg.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Lion Rush Facilities Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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7:45 am EDT
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Lion Rush Facilities Management hvac

Our HVAC company, ridge air conditioning, inc was contacted by catherine from lion rush facilities management group (LRFMG) on November 11, 2015 to submit a quote to replace the old trane air conditioning system with a new 4 ton trane 410A system with 10kw electric heat at a local sprint ttore.
We received a work order #R653617 and sent to catherine our certificate of insurance.
Our bid for $4, 730.00 was accepted and the work was completed December 9, 2015. We submitted pictures (before & after), signed work order, W9, and invoice to catherine on december 10, 2015.
December 16, 2015 I was contacted by john from LRFMG as Catherine was no longer the contact. I sent copies of every thing that had been sent to catherine.
I learned that the contact was again changed and now I was to contact michael. It is now January 26, 2016 and still awaiting payment. michael informs me that he will check on this and advise ASAP.
I called LRFMG and learned that I needed to contact gina. After a few attempts I spoke with gina who explained that due to snow days they were behind, but I would hear from her on Feb. 12, 2016
Feb 15, 2016, I sent gina an e-mail as I had not heard from her. gina responded back that they were still behind catching up from the snow days, but a check would definitely be cut within the next 2 weeks. I informed her that this job was completed December 9, 2015 and it was now February 15, 2016 and we had not received payment.
Feb 29, 2016 Gina thanks me for my patience, but rob (first time I have heard this name) that payment for work order R653617 is scheduled for March 11, 2016. I responded that this was not acceptable, please pay the invoice.
March 21, 2016 I contacted gina and asked if the check had been sent. gina let me know that she was waiting to hear from the account manager.
March 21, 2016 gina informs me that the check was delayed and was put into the mail on March 14, 2016. I verified the address and gina confirmed.
March 25, 2016 I contacted gina as the check had not been received.
March 30, 2016 gina is apologizing for the united states postal system and if not received she will put a stop payment on the check and re-issue another check.
After checking this complaints board I see that this is just a pattern of LRFMG's poor business practices.My next step will be to get our attorney involved and file a lean against the building.

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mattfoley
, US
Nov 09, 2017 5:59 pm EST

If you have had any dealings with Lion Rush or AAA Commercial Property Management out of Long Island, NY, and were not paid, please contact the Suffolk County Police Department at [protected]. Detective Crane.

ComplaintsBoard
I
1:00 pm EDT

Lion Rush Facilities Management non payment for work completed

We provided emergency IT support for a Sprint store in Knoxville TN. They reported computer wires that were cut by carpet layers. This was on Wednesday 11/26/2015 right before black Friday weekend. We received a work order and completed the repairs. We still have not been paid for $942.42 invoice. We've contacted the company over and over again with no response. Avoid doing any work for this company! You won't get paid!

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mattfoley
, US
Nov 09, 2017 5:58 pm EST

If you have had any dealings with Lion Rush or AAA Commercial Property Management out of Long Island, NY, and were not paid, please contact the Suffolk County Police Department at [protected]. Detective Crane.

ComplaintsBoard
R
5:29 pm EST

Lion Rush Facilities Management hvac repair non payment $750

We were contacted by Nicole dispatched to a sprint store for a thermostat issue. Received work order and autho to replace both thermostats back in October of 2015 it is now Jan 2016 Was told check in mail. Then it was overnighted by ups even gave us a bogus tracking #. Don't work for these crooks were out $750 It's not right want to go to New York show them some southern hospitality

Read full review of Lion Rush Facilities Management and 5 comments
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mattfoley
, US
Nov 09, 2017 5:56 pm EST

If you have had any dealings with Lion Rush or AAA Commercial Property Management out of Long Island, NY, and were not paid, please contact the Suffolk County Police Department at [protected]. Detective Crane.

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Daman Garrison
, US
Jun 10, 2017 9:19 am EDT

They owe me $24, 000 for over a year.

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sad company
, US
May 28, 2016 6:47 am EDT

Still awaiting payment, 120 days later, sad for business, sad for NY, I would not recommend working for Lion Rush .

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Olivia Scott
, US
Apr 27, 2016 6:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Update from original complaint
Per company representative on Monday April 25 via email
There will be a stop payment on the check/payment that did not arrive
A new check will be sent by FedEx

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Ayates
, US
Jan 21, 2016 11:23 am EST

I am a painting contractor in omaha ne. I was also contacted by nicole for work, ive been getting the run around for 2 months. They have still not paid even though the store manager signed off on the work and such. This company is crooked! Stay away

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