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Linders Furniture / Delivered wrong furniture

1 United States Review updated:

My husband and I purchased a green sofa, loveseat and tables at the new Linder's furniture in Rancho Cucamonga. We took a day off work to wait for the delivery because picking it up ourselves wasn't an option and when it arrived we received a brown sofa, not green. When I called to complain they treated me like it was my fault because I didn't read the order form, which we received after the transaction was complete. Don't trust your salesperson to submit the right order for you...lesson learned. Especially if they are new and inexperienced in customer service.

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Comments

  • Su
      17th of Mar, 2011
    0 Votes

    We are sorry that you had such an experience, We would like to discuss it and resolve any issue left open or make up for how we didn’t handle the situation properly. Please feel free to contact me at phone or email below.

    Respectfully,
    Sue Chaudhury
    714-622-7902
    suechaudhury@lindersfurniture.com

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