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Linda Baza (customer) / awful wait & service at register

1 Vista, CA, United States

9/22/2017, I shopped @ hobby lobby on 553 grand Ave. in San Marcos, ca. As I was the 2nd person waiting in line @ the register, a cashier supervisor told me to follow her to another resister w/ a shorter line. The customer in front of me had MANY return items. I waited a good 20 min. before finding another line to go to. The supervisor didn't seem to care that I was waiting & could've completed my business had I stayed in my original line. My goal that day was to show my granddaughters the cool store & bargains. The lack of customer care was aweful & I will tell family & friends to shop elsewhere. I did complain to the cashier & person asking for our zip code @ the front. Never again!

Li
Sep 22, 2017

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