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Limousine Services / Driver did not turn up on time - 25 minutes late at least

1 West BroadwayNew York, NY, United States
Contact information:
Phone: 718-495-8631

We would like to report that the driver was too late for the reservation we made for 12:30 on Tuesday April 22, 2014
We had to catch a flight, allow him 30 minutes extra and yet he does not arrive so we had to leave the hotel at 1 PM to be able to make our flight.
We don't know if he actually arrived at the hotel. We called him and he said he would be there in 5 minutes but several 5 minutes went by and he didn't arrive.
The driver kept us in the dark about his exact position when we called him several times whilst waiting and in the end it turns out he is not 3 minutes away as he says, but that he is 7 blocks away!
We have booked this on the Internet and also paid for this. Although the services have not been performed the driver refuses to refund us.
We also think it is a one man company.
We recommend all people NOT TO USE this company for private limousine services as we actually believe it is a complete scam.

Limousine Services

Apr 25, 2014

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