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LiliGal

Posted: Feb 13, 2018 by    

customer service/return

Complaint Rating:  0 % with 1 votes
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Contact information:
United States
liligal.com
Placed an order. Received the product. Didn't fit. Tried to return and that's where I hit the problem. I did NOT register when I placed the order. I found out I have to be registered to return, so I tried to register. The site said my email was already registered. Tried to login using the only password I ever use for shopping sites, wrong. So I clicked forgot password and was told an email had been sent. It wasn't. I did this 4 times on 4 separate days. Nothing. Sent an email, got a bounce back to login. So, basically, there is NO WAY for me to contact this company. Terrible customer service or total scam. Either way, I will never shop here again and will tell anyone and everyone I know to stay away.
Complaint comments Comments (0) Complaint country United States Complaint category Clothing, Shoes & Acc

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LiliGal Logo LiliGal
Customer Care Service
Room 2018, #15-3 Building, 999 Ningqiao Road, Pudong
Shanghai
China - 201206
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