SUBMIT A COMPLAINT

Lightstar Alumilight (8826374 Canada Inc.)Commercial-grade led and induction residential lighting

Repairs required to lights installed on my home in November 2014 ($4, 000+) -- was told there is a lifetime warranty -- now told 5 years -- and still, this company takes no responsibility for repairs -- in fact, they tell you to contact the original installer -- who by the way no longer works for them. I was told they are a new company -- yet, a company registry search shows that they are the same company as when I had my install, incorporation date is occurred prior to my install date -- same owner, company address, phone number, etc. When I call they advised they do not do residential -- website is plastered with residential info! Filed complaint with BBB (no resolution); filed complaint with Service Alberta (no resolution) -- next step is to engage the media and the public (others that have had installs - with no resolution).

Want my lights fixed and want the warranty honored for future issues!!

4315B 58TH AVE SE, Calgary, Alberta T2C1Y3
[protected] [protected]@lightstar.ca
Owner: Dany Fillion

Ri
Jan 18, 2017

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