SUBMIT A COMPLAINT

LightInTheBox.comlightinthebox is a scam company in china

Review updated:

Lightinthebox is a scam company in China. You pay up front for them to make "custom fit" clothes. It takes weeks for them to carefully sew (HA, ha) these clothes. This buys the company time to charge your credit card before you can stop payment...because this is exactly what you will do when you get these poorly made clothes. The fabric is really lousy. They refuse to refund any of the purchase price. My daughter lost $200. Lighinthebox also pays for people to give them good reviews. Beware-this company does not have real street address or phone number.

Ta
Jan 09, 2013
Sort by: UpDate | Rating

Comments

  • Li
      Jan 10, 2013

    Dear Customer,

    Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.

    Thank you,

    LightInTheBox

    0 Votes

Post your comment