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Lightinthebox / unauthorized charge!

Morehead City, NC, United States

This company-lightinthebox... Stay away!!! Lightinthebox is the biggest, scamming thieving company ever! The only form of communication they offer you is this "ticket crap". An order was made not by me and within minutes of the ordered being made... I messaged them via ticket letting lightinthebox know to cancel the order and that they did not have my authorization to go forward with the transaction. My cancel and message of unauthorized transaction was ignored. Lightinthebox pulled the money from my account in less than 20min of the order. Then after several messages via "ticket and some emails by me-no reply address from them of course regarding the cancelation and refund... I was appoligized to and guarenteed I would receive a full refund. Then out of no where several orders started popping up under my account-not by me. So then.. There was a created complicating situation purposely made by lightinthebox that had to be resolved by their customer service. Its ridiculous! Plain and simple! I told them... I never place one order. I never authorized one order from lightinthebox! They took unauthorized money from my acct, that I cancelled, expect and legally should receive. Fortunately I froze my account after they withdrew the 1st unauthorized payment. Had I not noticed the order and transaction lightinthebox would have drained my account dry! I noticed that all the ticket messages from their customer service promising my full refund disappeared. I now no longer can log in to my lightinthebox account see any activity. If anyone is thinking of ordering anything from lightinthebox... Don't! Lightinthebox is run by the best - scammers, hackers, frauds, thieves and liars! This company-lightinthebox... Stay away!!! Lightinthebox is the biggest, scamming thieving company ever! The only form of communication they offer you is this"ticket crap". An order was made not by me and within minutes of the ordered being made... I messaged them via ticket letting lightinthebox know to cancel the order and that they did not have my authorization to go forward with the transaction. My cancel and message of unauthorized transaction was ignored. Lightinthebox pulled the money from my account in less than 20min of the order. Then after several messages via" ticket and some emails by me-no reply address from them of course regarding the cancelation and refund... I was appoligized to and guarenteed I would receive a full refund. Then out of no where several orders started popping up under my account-not by me. So then.. There was a created complicating situation purposely made by lightinthebox that had to be resolved by their customer service. Its ridiculous! Plain and simple! I told them... I never place one order. I never authorized one order from lightinthebox! They took unauthorized money from my acct, that I cancelled, expect and legally should receive. Fortunately I froze my account after they withdrew the 1st unauthorized payment. Had I not noticed the order and transaction lightinthebox would have drained my account dry! I noticed that all the ticket messages from their customer service promising my full refund disappeared. I now no longer can log in to my lightinthebox account see any activity. If anyone is thinking of ordering anything from lightinthebox... Don't! Lightinthebox is run by the best - scammers, hackers, frauds, thieves and liars

An
Dec 31, 2015

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