SUBMIT A COMPLAINT

LightintheBox Co Ltd / plus size women's clothing

1 China, China

Order # [protected]
Return ticket #[protected] completed June 18th.

Sizes marked incorrectly on all items.
RMA#'s not properly identified for which piece of clothing it applies.
Can not locate" Return form" required to be completed for returning the order.
Have spent all week searching for required information.
Then it states the ticket automatically closes in 7 days.
Any suggestions ????
It's sad because the merchandise is nice but WAY OFF on the size.
How do we return it? AND How much is the return shipping?
Any hidden costs? I Need a full refund because the clothes is mislabeled with incorrect sizes.

Gl
Jun 23, 2017

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