Menu
Login
Replied
BEWARE!
I bought some nba jerseys from lightinthebox.com(they have another site called Sellerkey.com), thinking they might be ligit because of the pictures. when i recieved them after a month i was very dissapointed. they dont look anyhting like hte picture. and they wont give me a refund but a coupon instead. thats ridiculous cuz im never using this site again.
The jerseys was sposed to be a swingman which means it should be stitched. the numbers looked like they were spray painted on the jersey. and there is no tags. its all mugged.
These guys just stick in nice pictures, bottom prices, once you pay, that`s it, you are ###ed, it is just a BIG BIG RIPOFF.
The complaint has been investigated and resolved to the customer's satisfaction.
The dress is too tight. I want a refund why is it so difficult to return
Notes how do I receive well send across from these very pages with picture of a FIFTY thousand dollar bill and I receiving dollars from every item processing papers with the company for what ever that don't go over it but gots to pay a dollar for fee
i ordered a security system from lightinthebox as their web site says this system is supplied with power adaptors to suit austalian power supply clearly they are not 5 in total
Ordered on 12/11 and paid $22 extra for shipping. It still is in "processing" stage on 12/18.
Order Number: [protected]
Sandra Skow
the order number is [protected] and when ordered paid shipping and when arrived had to pay another $1065 to receive my package whats up. I paid ounce and shouldnt have to pay twice
I had ordered a dress and paid under Light/Mini In The Box Duivendrecht NLD. I had made an order online form Light In The box company.
It is a blue dress.
I have not heard from the shop and want to know the outcome.
I ordered a coat from Light In The Box on the 3rd of October 2023. The coat arrived about 10 days later but was much too small.
The company advised to send the product back at our own cost which we did. To date no refund has been processed.
Two shirts arrived today; pink and blue. Pink packed well but blue thrown into bag with no packing. Looks bad - all screwed up and will have to be ironed a lot before wear. It's sloppy and careless. Not good. To me it looks as though someone has worn the shirt already
B. Jackson
I purchased a Men's leather jacket as described on their website and received a cotton handmade jacket that is not made of leather. I feel it was a scam from the seller and Light in the box should make the seller provide the return shipping label and all my money should be refunded $48.34.
i didn't like the product, i try to return it and i lost my money
Light in the Box site came up. Products online looked attractive. Bought three items.
Delivery charge was approx. $15 and still took ten days to receive tops.
THEY WERE MADE WITH 100% POLYESTER.
Waited too long to return them. This post should serve as warning to others.
On the 30-08-2023 at 10:24am l ordered the watch until to date l haven't received my order but the app says "order delivered to my location"
Name & Surname: Lukhanyo Mda
Order number:#[protected]
My address: CC113,Bekelentloko Street, Town Two, Khayelitsha, 7748, Cape Town
I paid almost £77 for express delivery on Monday 25 September. 17 dresses were ordered. I am yet to receive a notification that this order has been shipped.
I ordered a dress on 8/16/23 in the wrong size, and I have tried to submit a ticket ffor several days and the ticket will not submit. I love the dress and would like to exchange it for the correct size. Please help...Dora B Wilson. email address dbutlerwilson2010@gmail.com
I received my dress on 14.9.23 and is has a hole in it and it does not look like the dress on website.
I have been trying to contact you people and no one is re.
My order no is [protected].
I would like my money back please.
Donna Foster
I Made an order of 8 items buy one item was processed not together with other items so one item was delivered after I was invoiced for delivery so what about the items which were left behind, who going to pay for the delivery, my order was splitted up and I don't know why. If can be clarified
Hello
I returned a parcel back in February with the value of £87.00 and cost me £25.40. I never received the refund and today I received the parcel back to me as refused. It has taken 7 months with no outcome.
Mrs RC Warren
2 Foxglove Close
Whittlesey
Peterborough
PE7 2FJ
Not ha much joy in returning my dresses for a refund too complicated
I ordered several items through this company and I never got my refund. I spent £181.57 and I paid with Klarna which I’ve now paid off and I’ve never received a refund my order number SOW2TP5G-1
Can someone help me as it is urgent I will be taking legal action on this company, if I don’t get my money back
Maxine
I ordered a dress from lightinthebox back in June. The dress didn’t fit me. I returned the dress since July the 17th. I never received my refund. I’m not able to reach a customer service agent. I ordered the dress for a wedding, I had to purchase another dress at Macy’s. I really need my money to be reimbursed to me.
It's not like the picture and the material looks different. I don't like it.
Customer reference llECN230710013740YQ
I can't remember the date I purchased it. I have been ill so time has passed.
I returned a dress 169.00 it cost me 40.00 to have it mailed back.
I still havent gotton my refund yet !order [protected]
You delivered a wrong size. How can I get a refund? Order number is [protected].
I ordered size M for my 3 orders. But you delivered 1 shirt that is L size and does not fit me.
Ordered 4 bathing suits almost 3 months ago. Have send Emails requesting info about my purchase. No answers.
Mr buggs i have now receive my clothes Uh450926875yp dy003212097pt
I have ordered a coat from you and wish to return it as it’s too small. I am being told on emails that if I return it I will not recieve a full refund!
I am not being told that they want me to not return it and they will send me £26!
I am not happy and will not be ordering from you again!
Order number [protected]
I've ordered clothes from Light In the Box Order # [protected] but never received it. I could track it first but now I can't even track it anymore. My status shows delivered but I never received it.
Order date: 2023-06-24
Paid: 2023-06-24
Order #: [protected]
Shipping Method: Priority Line
Tracking Number: [protected]
Beware of the sizes. I typically wear a Men's 2XL in shorts, but theirs are more like a small in the waste. Tried 3XL and still way too small. Finally 4XL are wearable, but very snug. They're also poor quality. One style was trash after two washings. Will not be ordering there again for sure
This item ord number [protected] does not fit my car.. trying to return item Not possible no return details elj' I am now assumeing that there is a no returnes
policiy light in the box have NOT declared lt should say Buyer Beware when
buying
Order no ..[protected]..TID. [protected] on 26.03.2023...I had paid £64.18 for 3 mens t shirts and returned them to return address in China 7 april 2023 which cost me a further £10 and have had no response to my enquiries. Disgraceful service and company.
Horrible company. Scammed my mum out of her cash and the order never arrived to the door. This is despite a report to paypal and despite evidence from our carrier that this order was never scanned nor sent although they had claimed it was already shipped and that we had supposedly received it. They ignored our countless emails with automated responses and our pleas for a refund were never met. They are fraudulent and i truly hope no one ever decides to buy here. It is better to find another company just to be safe from this one. Horrible company. DO NOT BUY FROM HERE.
I ordered blue dog shoes size xl on 8th June.paid with pay pal..no confirmation email and no goods received.
I have a recognised account Susan king and order has not been recorded either. Yet you have my money.
When I received my order and opened my package I found the item had been used it was filthy dirty nothing like what was described in the picture before purchasing very very bad quality I want a refund I am extremely unhappy with this order
I purchased product code 9261836, size large, colour Black, Order No. [protected].
You supplied a faulty item, in colour Gold.
Now you refuse to ship the correct product even though you have admitted fault.
I ordered 2 tops and when they arrived I could visually see they were to large. Right away I tried to return them and they have an almost impossible return policy. I tried several times, sent messages for help and none were answered
I purchased 3 dresses for my daughters wedding, thinking I could return them if they didn't work out. You can return them... to China, otherwise they give a minimal amount of what you pay. Will never buy from this site again.
I was willing to place an online order but aborted it due to their exorbitant delivery charges, They then sent me an offer, by email, giving a £10 discount so I placed the order. However, LightinTheBox failed to apply the discount and charged full price (paypal). All a bit of a con?
I unsubscribed from emails twice following the instructions but for days now I still receive marketing messages.
I contacted them twice asking them to stop sending me messages and remove me from their system but have not had any response. They are not emails but messages that pop up on my phone. Last message was today Sat 17 June 2023.
I'm complain about watch ordered and not received and customer service agent called Luis no manners canceling my order without permiasion
Not received item ! When I’ve been told it been delivered:(