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Lightinguniverse / 110% price Guarantee

1 United States Review updated:
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LightingUniverse or (ATG) are horrible. Their staff are incompetent. They do not honor their 110% price Guarantee policy and they do not admit their errors. They only put the blame on customers when you reach support. DO NOT BUY THERE.

I don't think there are any managers in LightingUniverse or (ATG), they are bunch of cowards. they hide behind the reps and don't want to give out their names and contact information.

In their website, a ET2 Stellar E22108 lamp sells for $136 after a (supposily) 75% discount. I found the same light for $80 in LighingDirect (it's not even onsale. It's their regular price). When I asked LightingUniverse or (ATG) to honor their 110%, they refused it and gave me a lame excuse that they just couldn't match the price.

LightingUniverse or (ATG), Class Action lawsuit is on its way!

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  • Ha
      28th of Jul, 2009
    0 Votes

    They honor manufacturers pricing as they are an authorized dealer and do not sell seconds or returns

  • Si
      3rd of Jan, 2010
    0 Votes

    I agree with you. Did you notice their ad right below your post. How ironic.

  • Si
      3rd of Jan, 2010
    0 Votes

    Are you really a happylightinguniversecustomer or an employee of the company????

  • Fr
      7th of Jul, 2010
    0 Votes

    Agreed. Practices are horrible, bordering on criminal. Customer service is the most hostile I've ever seen. And yes, they won't give out their names. Hmmm...wonder why? Don't ever find yourself in the position of receiving damaged merchandise or you are SOL in the return/refund nightmare that is the ATG cluster fugezi!

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