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Lifetouch / My sons pictures

1 United States Review updated:

On September 26th my boys took school pictures. Well only 1 son recieved them so on October 25th i called lifetouch to see why my son had not recieved his. They didn't know why but said they would send them back and they would be expedited and would be here within a week. Here we are November 7th so i call back to lifetouch to see whats going on. A different person says sorry but it takes 3 to 4 weeks and if i would like to re order the pics?? I asked to make a complaint and the representative says ok hold on and then hangs up on me!!

Nov 7, 2016
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